Maxwell VanHook

“If you have a vision for yourself, go for it.” When Maxwell VanHook told me that before our interview, I knew that he was about to drop some serious knowledge. And he did not disappoint!

We started off in an interesting place — the home — and he talked about how newlywed life and how he’s been re-evaluating the concept of work and code switching in this current age. He also shared a bit about his work as an associate creative director for Amazon Devices, and his role as co-host of the weekly IG Live show Designing While Black. For Maxwell, trusting your voice and values has been key to his success…and I definitely agree with that!

Transcript

Full Transcript

Maurice Cherry:
All right. Tell us who you are and what you do.

Maxwell VanHook:
I am Maxwell VanHook. I am from Baltimore, Maryland, currently. In my professional life, I am an associate creative director on the Amazon devices team. That basically entails anything that has Alexa in it, but it also involves the devices that Amazon makes. You can think about your Echo Dots, Echo Shows, Kindles, emerging platforms like Amazon Luna, which is cloud gaming. Outside of my professional life, I am a music lover. I’m also the co-host of Designing While Black along with Bekah Marcum. That comprises who I am. First and foremost, I would say with all of those things, I like to show up as a friend. I’m just a friend, support system and a champion of other people’s dreams. I like to see people succeed. I’d like to see people win.

Maurice Cherry:
How’s the year been going so far?

Maxwell VanHook:
The year’s been good. I’m not going to lie to you. When COVID hit, I think that I had some psychological and emotional barriers. No, just in terms of shifting my schedule. I had a routine. I would get up every day, probably around 6:37 o’clock, do whatever I need to do for the morning, get dressed, go to work, probably get coffee when I went to work. And so it gets monotonous. All of that broke down once COVID hit. And so now, I’m at home. Now, I’m with my wife and I’m with my cat. Nobody’s really going outside. And so I had to create new routines for myself. I had to learn how to work out within at home, I had to learn how to run within my home, I had to learn how to make sure that I was keeping my mind active outside of my day-to-day work. I also need to figure out how to keep myself emotionally and mentally stable.

Maxwell VanHook:
And so it’s been good because I learned a lot about myself. I really had to scrutinize what I wanted from life and it allowed me to be still. I know that there were a lot of things that came along with the pandemic. But now that we’re somewhat out of it, I actually appreciate it because it allowed me to sit with myself and really be introspective about how I wanted to move forward in this next phase of life. I just turned 31 not too long ago. And so I feel like I’m at a crossroads in terms of who I want to be. This has been good for me.

Maurice Cherry:
Yeah, I think a lot of people now, especially peer in the states who have hopefully gotten their vaccines or they’re seeing now that just restrictions are being lifted like nationwide and in many places, I think a lot of people are at that point of reexamining and reevaluating where they’re at now that they’ve come out of this and trying to figure out what moving forward looks like, because I think there’s been this big push to get back to normal. You got to get back to normal. But it’s almost impossible in many ways because the world is just a different place. We’re different people now that we have all collectively went through this extended trauma. It’s hard to just snap back into what you used to do before all of this.

Maxwell VanHook:
Now, it was important for me… I realized, especially like on a work-front, there are certain conditioning that you go through in terms of how you show up that especially in physical spaces, like when you walk into a corporate office and you’re not the dominant culture. And so things like code switching, dialect altering, I was with… not too long ago, we had someone that we interviewed and they used the phrase telephone voice. These are things that I feel black and brown people use every day to survive in these spaces. I just had to do a deep conditioning because when I was at home, I was way more relaxed. And then I realized that I’m not in the physical space with you and I’m not going to become someone different when I’m outside of my home.

Maxwell VanHook:
And so I had a conflict with myself, like internal conflict. This is the space where I am authentically myself, this is the space where I can be free and open and now I’m bringing work into that space. And so I like, “No, I flipped that on its head. Anywhere that I show up, that’s how I’m going to be.” And so working at home actually allowed me to do that, getting on the phone and not really caring how I’m phrasing things, not really caring on what type of vernacular I’ll use because I was just embracing fully who I am. Especially when you put it in the context of the pandemic, you realize, “Hey, life can be snatched at any moment. It’s up to us to live use the agency to own your life.”

Maurice Cherry:
That’s interesting. You’re like reevaluating… it’s funny… well, not funny, but I like that you said that you’re looking at home and how you bring work into it, because certainly for a lot of folks, having to work from home, it’s been tough, I think, for many people to really make that delineation between like, “This is work, this is home.” Even if you’ve got a dedicated space, you’re still bringing a totally foreign thing into your sanctuary. Home is where you… That’s where you sleep, that’s where you let your hair down, that’s where you let your defenses down. But now, it’s also your workplace and your gym and your daycare and all these other things now. Yeah.

Maxwell VanHook:
Yeah, all those things converged. When they converged in that manner, I just started to look at how I was showing up and then also how I was relating to people. I think you discover things about yourself throughout life because I believe that we’re fluid beings in that way. And just being able to sit at home, knowing that this is my space and I own it, I couldn’t even access any form of code switching or altering, if I wanted to, because it just wouldn’t sit right with me. And that just ultimately led me to say like, “Why was I doing it in the first place? Also, who told me to do this?” And that was another thing like, “Who told me to do this?” I was like, “No one told me to do this? This is a decision you made and you have to break and work to get out of this.”

Maxwell VanHook:
And so if there is a danger and not code switching, that’s just something that I’m going to have to deal with, but I would rather live my truth. I feel like most people should live their truth in that sense. There’s so many people who stay away from their unique sensibilities or their unique form of expression because of how other people will perceive it and that stops you from that expansion. That’s the goal. I’m trying to expand, I’m trying to try as many things as I possibly can. With curiosity comes failures sometimes. I don’t even look at failure as failure. I look at that as a lesson, a learning lesson. I want to fall as many times as I can. I want to show up in any form that I want to show up in. Yeah, I just want to own my space. I’m trying to walk away from conditioning that may have happened beforehand.

Maurice Cherry:
Does Amazon foster that kind of exploration for you as an employee?

Maxwell VanHook:
I don’t necessarily know if Amazon fosters it. But I will say that when I came to Amazon, I was met with some very real confrontational energy in terms of the people that I was interacting with. I know there are horror stories about Amazon. I do not believe that the majority of them are true, just not in my case. But there was this presence of trying to be A type, trying to be the best, trying to always be on. And for me, there was the double whammy of walking into a social environment inside the building where nobody looked like me, and then also outside of the building, nobody looked like me. And so I don’t necessarily know if there was a support system there. I’d argue that there wasn’t and they’re trying to build it now to foster that individuality and that freedom of expression, but it forced me to build my own.

Maxwell VanHook:
And so in that way, I would appreciate the experience of coming to Amazon, being able to live in Seattle, because it put me directly in line and maybe come face-to-face with who I am as a person, as a designer, especially as a man. And so it was like a forcing function. If I was half stepping in in who I wanted to be and how I wanted to show up, I couldn’t really do that there. And so there were a lot of things that I just started to think about differently life-wise once I started working at Amazon. More specifically, like my wellness, like self-care. I didn’t even get a therapist until I came to Amazon, which is odd, it’s super odd. That shouldn’t have been the case. I probably should have always had a sense of reflection or someone to help me process, but that stuff did not happen until I came to Seattle.

Maurice Cherry:
Interesting. We’ll talk about what brought you to Seattle and everything later, but I want to focus now on the work that you’re doing at Amazon. You said you’re an associate creative director when you’re working on Amazon products, devices I should say, Amazon devices. Amazon has been in the device game for a minute. I think everyone knows about the Kindle, but now there’s Echo, like you mentioned, there’s the Fire TV, there’s the Fire tablet. Amazon has also acquired other electronics companies. And so there’s wearables, there’s the ring security system, all this sort of stuff. There’s a lot that goes into devices at Amazon. Just like as broad as you can, and if you want to go into specifics, that’s fine, what are some creative considerations that you have to think about when it comes to Amazon devices because you’re really working with an entire ecosystem of tech here?

Maxwell VanHook:
Yeah. I would say at the center, there’s a leadership principle called customer obsession. Really without getting into too much jargon, essentially at the epicenter of any Amazon product or any Amazon device is this human focused, this human lens. Always creating product and always creating innovation with your audience in mind. And so anytime that I am getting ready to create a campaign or I’m getting ready to market a product, I always think about the audience that I’m trying to serve, because if I’m not thinking about that, then I’m probably being a terrible designer.

Maxwell VanHook:
And so I would say that one is that audience, but then also balancing that as you go through and you’re innovating from device to device, realizing how these technologies may create tension points. You want to look at like Echo Dot, for instance, the way that it functions is it very much so has to record. And so it’s constantly listening. It’s pinging to see if it’s being called every so often. And that’s why when you say the key phrase, Alexa, it’ll activate. And so how do I humanize technology like that? How do I humanize emerging technology to show people like, “Hey, this is new, this is novel, but it can fit within your day-to-day lifestyle and it can be a benefit to you”? And so that’s how I think about marketing any product with Amazon. What is the human entry point? What is the human lens? How does this product help serve the customer base and how does it help enhance their lifestyle?

Maxwell VanHook:
I worked on a product, a service within the Alexa app not too long ago, which is probably one of my proudest projects. It’s called Alexa Care. Essentially, it’s for the more senior, elder loved ones in your life. It allows people to stay in touch with those loved ones without infringing on their day-to-day lifestyle. Imagine you have a grandmother who’s 75, 80 years old. She lives by herself at home and you live maybe in another country or another state. How do you stay in touch with her? And so those are the types of products and that’s essentially how we would want any of the Amazon devices to show up. It needs to be a benefit, it needs to enhance, it needs to be brought into the life of our everyday customer and improve. If it’s not doing that, then we probably won’t make it.

Maurice Cherry:
Now that you mentioned, I’m thinking of other kind of Amazon devices. I think these might’ve been some that were discontinued. I remember at one point there was a… I think one was like a camera or a camera wand or something that went with Amazon wardrobe that would analyze your outfit. It reminded me of Clueless, like the opening scene in Clueless, where Cher is picking out her outfit on the computer and the closets got the dual conveyor belt curtains, or whatever, or the rods, or whatever, but thinking about like, “Is that really a benefit? Do I need to do all of that if I’m getting ready in the morning?” Probably not. I think Amazon discontinued it fairly shortly. But when you put it in that way of like the devices need to be a benefit, then I see why Amazon has made such a, I think, deep strides into the home with their devices.

Maurice Cherry:
The Echo is something that easily can blend in with your decor. The Fire TV it sits behind your TV, it’s out of sight. The ring it’s literally outside the house. You don’t really even see it. But the benefits that it adds, whether that’s security or extensibility or smart home functionality, stuff like that, it’s interesting how all of that still works together under the Amazon brand because now it, of course, ties into the services, it ties into Alexa, it ties into purchasing, or whatever that you want to do on the website.

Maxwell VanHook:
Yeah. It’s really important to look at the ecosystem of devices that we have. I don’t even think there’s a lot of things that Amazon tries. I would say a year-over-year, we’ve increased our device output like 10 fold. I expect it to continue to grow and grow. Really, I think the goal is to provide through Alexa a service that can be personalized to the end user and can function in a way that benefits them specifically. I imagine a world… And these are not conversations that I’ve had with anyone in terms of how Alexa functions. But I imagine a world where there are no devices and potentially Alexa is integrated into the home itself.

Maxwell VanHook:
I could imagine like seeing a tiny home, it could start off there and it could just have Alexa integrated into. You don’t need to have these one-off devices in order to have it function. Imagine it already being built into the smart appliances, imagine it already being able to interface with your computer. You don’t need to have a suite of devices that ties into the Internet of things in order to function efficiently. That’s what I think is going on with most AIs. I think the overall goal is to arrive there and the device is just to open up new spaces and open up how customers relate to the voice assistance.

Maurice Cherry:
Yeah, because I imagine you get a ton of data with just seeing how people talk to Alexa, how they interact with the different devices, and then you can use that, of course, to upgrade the experience. But then as you said, you can venture off into greater implementations. Like I know there’s the Amazon Go store, which I think started in Seattle. I’m not sure if it’s started to spread nationwide yet, but it’s almost like a person list convenience store. You can go in, pick up what you need and walk out. As you’re doing this, you’re automatically being rung up, like the things that you’re buying are being tabulated, you’re charged when you walk out the door, and you don’t have to interact with a person. You just go in, do what you have to do, walk out.

Maxwell VanHook:
Yeah. I think, if I’m not mistaken, not too long ago, and you probably find this online, they just opened up a full fledged grocery store here in Washington.

Maurice Cherry:
Oh, wow.

Maxwell VanHook:
Yeah. I’m going to have to go check that out. Even like that concept, it’s interesting because it’s not like we haven’t tried that in history before. I look at the, on a smaller scale, like a lot of the grocery stores already have some form of self-checkout. But even the human psychology behind self-checkout, you look at it, realistically, if you were to assess how long it takes you to go into a store, get what you need and then go through the checkout line by yourself, it probably on average takes you a lot longer rather than having else. But it’s the thought that you are going to be a lot faster than that person who may be checking you out in line, which is interesting. But also even seeing Amazon try something like this and be relatively successful has a lot to do with studying the human behavior. But yeah, that’s not the first time in human history that we’ve we tried that before. [crosstalk 00:21:10].

Maurice Cherry:
Yeah, no, no, I’m thinking specifically of the automat, which has been around since like the late 1800s. When Amazon is doing at least in… if you look at from the automat to the Amazon Go store is essentially taking that same concept and almost treating the store like a vending machine and just having this layer of technology that handles interactions throughout the entire process.

Maxwell VanHook:
Yeah, no, it’s crazy to see. I remember the first time that I actually went into… because I work in Day 1, and for anyone who doesn’t know what Day 1, it’s one of the buildings. I believe it’s actually the building that Jeff Bezos is. And so within the verticals and the business orders that he cares about, they all exist in that building, with the exception of AWS, Amazon Web Services. I remember when I first went into that store and it was such a weird thing. It was like coming from where I come from, just be able to use an app, walk in and walk out, and I stopped myself and I was like, “Am I like really…” It’s almost like you feel like you’re about to steal something like, “Am I really allowed to walk out with this?” Yeah, but it’s interesting in that I think as they become more successful with the rollout of the stores, yeah, you’re going to see a lot more of it.

Maurice Cherry:
I can see Amazon coming out with like the Amazon house of tomorrow. You know what I mean? It’s almost like those old Tex Avery cartoons where you got all the machines and robots doing stuff. It’s so interesting because these are concepts… Just this whole thing about home automation, for example, we’ve been fed that for like 50 years now. The Flintstones and all those little animals and shit doing stuff for them in the cave, we’ve been fed this whole thing about having the house work for us instead of us working in the house for such a long time. And so now you’ve got a company like Amazon that’s able to really do that through their devices. Other companies have gotten on this too, but I feel like Amazon was really one of the first to really do deep penetration into the home largely because I think it was tied to commerce.

Maxwell VanHook:
Yeah, no, I also think it’s so interesting to see the exponential growth of technology and the rate of change and the rate of innovation and technology. I’m sure that you’ve watched Black Mirror.

Maurice Cherry:
Mm-hmm (affirmative).

Maxwell VanHook:
Yeah. And so I remember the first season and I was like, “Oh, some of the things that are happening in this series, like the grain, the grain where you can run back all your memories, that’s super far away.” And then season-by-season, I think I realized by the third season, I’m like, “No, these are things that can happen now.” And so I’m looking back because I always feel as though like art imitates life. I think we seed ideas within the consciousness of society and then some person out there will have the goal or have the genius to make it. And now, I think we’re at a crossroads where it’s like, “All right, you put that into the world, I can make that tomorrow.”

Maxwell VanHook:
And so yeah, I think you’re 100% right. We’re going to look probably within the next few years, there will probably be some sort of smart home that will have all this integrated tech. I think we’re at a stage where that next technological revolution, if it’s not already here, it’s getting ready to come underway. It’s pushing up against our beliefs about identity in how we think about ourselves. Going back to Black Mirror, that episode about VR and video games, I forget the actors that were in it, but…

Maurice Cherry:
Is this from the latest season, the Striking Vipers?

Maxwell VanHook:
Yes, Striking Vipers.

Maurice Cherry:
Yeah, yeah.

Maxwell VanHook:
That was so interesting to me because it introduced a new topic, because that technology is not far away. It’s right around the corner. I want to say not to get too graphic, but there are streaming websites that people probably sit or shouldn’t be going to that get a lot of data and they have invested and have given seed money to companies who are creating bodysuits that can sense like AR/VR touchpoints and mimic haptic feelings throughout the body if you’re wearing these suits. And so, yeah, like seeing an episode like that and knowing… because I pay attention to angel investors, I’ll pay attention to what people are doing in the market, knowing that there are websites who want that technology and are spending money in order to make it happen means that that conversation may not be that far down the line. And that to me, it’s somewhat terrifying, but it’s also really interesting.

Maurice Cherry:
No, no, I totally get what you’re saying. I didn’t even think you were going to go that way with it. But now that you’ve mentioned it, I can see that. I was thinking more so about like now how… A couple of weeks ago I had this guy on the show, Brandon Groce, and we were talking about the metaverse and about how there are online personalities, YouTubers, podcasters, et cetera, that have a virtual realish avatar, like a VTuber or something like that. We’re starting to see it on YouTube, for example, people that have these online-ish identities that are getting some level of fame. There’s Dream, there’s Corpse Husband, there’s probably a few other folks. It’s like these are real people. No one knows who they are, what they look like, but they’ve presented this digital 3D avatar of themselves. They’re able to use that to, I guess, be themselves online in some sort of way. But to go back to what you said with the Black Mirror portion, I do see how that’s not too far away at all. Between augmented reality and things of that nature, it’s pretty close.

Maxwell VanHook:
Yeah. Even what you just said, I love to unpack that even more, because in a sense, it’s the most ideal version of yourself. That’s what I think in a real way because I’m conflicted about social media and how it’s used, but you curated. A lot of people do not give this holistic presentation. It’s not like a direct one-to-one to your everyday life experiences. Yeah, you just amplify that and then now I can actually physically choose what I look like. If I want to be part animal, part human, or if I want to be a cyborg, I can do that. And now, we’re all in ready player one.

Maurice Cherry:
Yeah, absolutely.

Maxwell VanHook:
I can imagine that that’ll happen. Yeah, not too long from now. I feel like I’m watching kids now and at least my… I have a godson and he constantly in his video games. If he’s not in his video games, he’s watching streamers. I hear you on that one.

Maurice Cherry:
Yeah. Let’s switch gears here a little bit. I know we’ve been talking about your work at Amazon. One of the other things that you do is that you are a co-host of a show on Instagram called Designing While Black. Tell me about that.

Maxwell VanHook:
Yeah. I think Bekah and I met in my first year at Amazon. And so Bekah is my co-host. What we realized is that internally there were no spaces for designers to come together, meet politic, learn from one another, and generally just have a social bond that feels like support. We wanted to change that. And so we got together. I want to say one day, we went to a mini golf session and we sent out a blast. We expected like five people to show up. I think like over 30 people showed up. So now, we realize like, “Oh, there’s a community within Seattle that we really, really need to access.” That’s where black designers of Seattle came from, just trying to create a space where black designers who may feel other, who may feel like there’s no one who shares the same interest or even walks in the same spaces that they do. There is a social circle out there that they can access.

Maxwell VanHook:
And so a lot of the times like when we were starting to have these gatherings, we weren’t talking about design at all. We were just having fun. We would go, pick a place, we would eat, and we would just fellowship. And then we slowly started to shift that and it became a little bit more educational. We started to bring people in like Tim Allen, I believe you had Tim Allen on your show.

Maurice Cherry:
Mm-hmm (affirmative), from Airbnb, yup.

Maxwell VanHook:
Mm-hmm (affirmative). We brought in Jessica Rochelle, Timothy Bardlavens. And so we were bringing in these different people who were really able to share knowledge, share their experience, and uplift the designers within our community. And then we were getting reached out to from agencies or other bigger tech companies because they wanted to host us in the space and then the pandemic hit and then things started to take a bit of a low. We try to figure out how to navigate the new world and the new situation that COVID presented to us.

Maxwell VanHook:
One of the things that we thought about was having a Zoom. But then outside of that Zoom, because we were specifically talking to designers within Seattle, we were really, really interested in being able to reach a larger audience. And within that larger audience, really speak to emerging designers. People who are either in middle school, high school, college, and wanting to walk in the same spaces that we’re currently walking. And it’s like, “How can we reach out to them? How can we give them content that can encourage them and allow them to know that there are people out here who look like them and are doing this work?” Because I firmly believe like if you don’t see yourself, then you may not believe it’s possible.

Maxwell VanHook:
And so that’s where Designing While Black came from. We spent a lot of time thinking about it, scrutinizing it, trying to design out the materials in the brand and a bunch of different ways. One day, Bekah and I just sat down and like, “We’re just going to do it, do it. We’re going to get out within a week, we’re going to bring on…” I think our first guest was Alyssa Johnson, “and we’re just going to keep going every week, short form content, bringing the people that we know and make sure that this gets in the hands of the right people.” And so uplifting those stories and disseminating them to the people that can access those younger folk who want to be creative and want to do design professionally, that’s our main goal.

Maxwell VanHook:
As COVID restrictions start to lessen and we get back to peopling again, our goal is to get right back into those physical spaces and those physical venues, and then maybe we can start to do those shows in a more brand way. But that’s where it started. I think her and I really, really believe in education and we both stand on the shoulders of the people that came before us. Like I specifically, one of my design mentors was in my church. I know that that’s not like a common story to have a professional graphic designer who can talk to you at the age of 14, 15 and guide you. But I want to give back to other people what he gave to me. That was the overall goal of just doing the IG Live show.

Maurice Cherry:
What have you learned since starting the series?

Maxwell VanHook:
One, I’ve learned that there are some magical black folk out there, real like, “You start to like.” You’ll sit down with some people and you think that you have a full understanding of everything that they’ve done. And when you sit down and you have a conversation with them and you really have to assess and dive deep into their life and their work, you start to realize like, “Yo, there are black people who are innovators in every single type of design that you could think of.” And that’s really encouraging to me, especially in the spaces that I travel. But I think the biggest thing is that like, “Yo, we’re killing it out here. We’re killing it out here, and not just when it comes to being like a director or a VP or an executive.”

Maxwell VanHook:
I met a young woman the other day, her name was Kiwi. She’s currently in school. But she was a producer on MasterClass. Yeah, and she has spent time producing for films. She just completely shifted and decided that she wanted to become an instructional, or she wanted to become not only like an instructional designer, but industrial designer more so. That’s probably like the most amazing thing like being able to meet people who have had just so many different types of experiences in life and aren’t afraid to try new things. That probably is the biggest thing that I’ve learned. I do want to ask you, as you were building out your platform, what probably is the biggest roadblock that you faced just in terms of making sure that, one, it was reaching the people that you wanted it to reach?

Maurice Cherry:
It’s a good question. I think it was two things. One was really me trying to get out of my own way. I think I certainly was trying to do, especially early on, a lot of partnering up with other entities to try to reach an audience that I just didn’t have yet. I should have been spending that time really cultivating the audience that I did have, like the ones that I knew were listening and were leaving reviews and stuff. Instead, I would try to talk to another design podcast or another design organization and see if there’s ways that we could work together and do some stuff. Oftentimes the answer to that would be no answer. It just wouldn’t go anywhere, even though I’m reaching out.

Maurice Cherry:
I think that’s probably been a big roadblock. To be fair, I’d say money is a continual roadblock. But in those early days, there wasn’t really a whole lot that I really needed that money for in terms of I think I wanted to have it as a status symbol to myself that I’ve created something that companies will pay me for. And of course, I would use it for operational resources and stuff like that. But I spent way too much time trying to chase sponsors and chasing audience I didn’t have and I should have been really focusing inward on cultivating the audience I do have and making them really rabid fans of what I’m trying to do that can see the vision that I see. I would have done that. Because yeah, in those early days, there was… I’ll say this, it was certainly not as progressive as it is now, not by a long shot.

Maurice Cherry:
When I was reaching out to people in 2013 and 2014 there was a lot of, “Oh, we’re post-racial, we don’t do this sort of stuff anymore, et cetera, blah, blah, blah,” which then just made it difficult when people ideologically feel that the work that you’re doing for some reason is racist and it’s not. It’s like, “Oh, well, I don’t see why you would think that.” The tenor of the design community was not as open and accepting and as, I’d love to say the word woke, but it was not as woke now as it was back. Back then, people were really closed off to like, “No.” Now, it’s a lot more open. I think there’s a greater consideration and a greater perspective for what black designers are doing and what they can bring to the table and their voices and such.

Maxwell VanHook:
Yeah. I want to think back to when I first discovered your podcasts. I think, for me, especially I was young. I was fresh in the design game. And so you don’t see a lot of examples of people have had robust careers. I probably didn’t meet too many people outside of my actual mentor who had decades worth of experience in design. And so being able to access your podcast reassured me that like, “Not only can I have a long career in this, but I can aspire to do great things.”

Maxwell VanHook:
And so, yeah, I just wanted to I appreciate the platform that you built in that sense because it does not only spread knowledge, but it also reinforces some things identity-wise within a young designer to know like, “Hey, there are people who are out there and there are people who are great and they’re killing it.” And so, yeah, I was really, really, really excited when I found the show. I don’t even remember how I found it. I can’t even remember how I found it. I may have been searching online. It probably was like Facebook back then. Yeah, I would just check in, listen and use it to build not only my knowledge of self and what was happening in these different spaces, but also to explore new territories.

Maurice Cherry:
Well, I’m certainly glad that you found it. It’s interesting because like I said, I’ve been doing this for such a long time. And oftentimes, it’s probably different with what you’re doing with Instagram because you have a live audience. But with podcasting, a lot of this is pretty solitary. I don’t really know how it’s being received unless someone leaves a review, or they write me an email, or they send a tweet, or send a DM on Instagram. Other than that, I’m just pushing episodes out into the void. I can see that they’re getting listened to and downloaded, but I don’t get that direct feedback. And that could just be honestly because of the medium. But yeah, no, I’m glad that you found Revision Path and that it was able to serve as an inspiration for you.

Maxwell VanHook:
Yeah. I feel like we should give people flowers again maybe on the internet. We don’t do the best job of that, especially when you look good like the vacuum that is Instagram in the light system. But as I live and breathe, I just wanted to let you know that… And I definitely share your podcast with young designers and people that I mentor because I don’t want people to think it’s just me out here. I’m tired of that narrative. I’m tired of the narrative of being like, “Oh, I was the only one. I’m the only black designer that I know, I’m the only black designer for 100 miles.” Is exhausting. I don’t subscribe to it. I don’t want to hear it anymore.

Maxwell VanHook:
I also want to change the narrative in terms of how people of color relate to design because I tend to think that the way that you think about something has to be vastly different than the way that another person thinks about something. And the way that you will build something is going to be vastly different than the way that someone else will build it. I think inherently, black people are designers. Even thinking about systems that were placed on us and how we’ve navigated around them, we’ve organized. We have created structures, we have created innovation and process to be able to by step roadblocks that have been placed in front of us.

Maxwell VanHook:
And so I think that that’s a part of your heritage, that’s a part of your legacy. I think if you want to be a designer, you can do that. It’s just a matter of sending your mind to it. And so I tell people that all the time, especially younger folks like, “This is a part of your ancestry, bro, you’ve been creating long before you were in existence. It’s in your blood. Don’t let anybody tell you that it’s not.”

Maurice Cherry:
Yeah. Speaking of ancestry and going back, I want to go back to where you grew up. You’re originally from Baltimore, born and raised. Tell me about what it was like growing up there. Did you feel like you got a lot of exposure to art and design as a kid?

Maxwell VanHook:
Yeah. Both my parents are like… We’re really supportive of the arts. My dad, he forced me to take drama classes oddly enough. He came to me one day after school and was like, “You’re signing up for You’re a Good Man, Charlie Brown. You have an audition two days from now.” And then my mom would make sure that during the summers and after school, I was doing some sort of arts and crafts. Baltimore has this program called TWIGS. It’s attached to this high school called Baltimore School of the Arts. And so when I would leave my middle school, I would just take a bus there. And so I’m learning foundational principles of traditional art. And also from year-to-year, I’m switching off. Maybe one year I’m doing more traditional art practices and then the next year I’m learning how to act.

Maxwell VanHook:
And then that evolved. As I started getting a little bit more focused, my mom would take me to MICA. Even in middle school, I was able to get a lot of exposure to institutions that existed within Baltimore that solely focused on art. And then when I went to city, city is… I’ll say it’s the best high school that exists within Baltimore, but they have a program called International Baccalaureate. That allowed me to get a little bit more focused when it came to how I was telling my stories through art.

Maxwell VanHook:
I had some teachers who were just really, really helpful and set the foundation for how I wanted to express myself. And one day, one of those teachers came up to me and was like, “You know that you could do this as a career.” I was like, “Huh, I didn’t really think about that.” This was just something I would do when I was just chilling or late at night or when I have free time. And so once he expressed that to me… because I was going to go to school for communications, which would have been really, really bad. But I had made the connection that what you’re probably passionate about, you should follow that. You should figure out how to do that as much as you can.

Maxwell VanHook:
And so what they saw in me, they really, really poured into me. And then I talked to my mentor and he opened up that lens a little bit more and he was like, “Hey, you could go to school for graphic design. But I see something different happening in the space. And so you’re going to need more than one skill when you graduate from school. He’s like, “Don’t do graphic design.” He’s like, “There are programs out there now that will teach you those principles, but you need to be more in the digital space.” That’s how I ended up majoring in multimedia and I got crazy amount of exposure to different things.

Maxwell VanHook:
I want to say we were doing physical computing. I was messing with Arduino boards, trying to figure out how I could trigger light within a physical space, doing sound production, messing with middies, a bunch of stuff like video production, pretty much all the different types of design and art forms that you could think of. I just had so much freedom, I think. Out of all the majors in that school, we had the most electives. It was wonky. I want to say like three to four years after I left, they shut it down. Yeah, they just rolled it into graphic design.

Maxwell VanHook:
But even that was indicative of the fact that graphic design as a major or as an industry had changed, and we were using new terms and I had no idea what a user experience designer was, but also those lines hadn’t been defined yet. But to go back to Baltimore, that’s my heart and soul. Even though I’m in Seattle right now, the goal is to always return back to it. It’s taught me a lot, is where I get my grip from, is where I get my perseverance from. It’s the place where I learned to be me. And so me and my wife, we’re here in Seattle now, but the goal is always to go back home.

Maurice Cherry:
Now growing up in Baltimore and everything and with what you’ve just described, when did you know that this was something you really wanted to do for a living? Did it click at any point growing up?

Maxwell VanHook:
When did I know that this was something I wanted to do for a living? It’s really odd, but it was probably my senior year of college because I wasn’t really sure how viable a design career was. I was going back and forth and as I was starting to get closer to graduation, I was having some apprehension. It was like, “Do I just go get a master’s degree?” Both of my parents have master’s degrees and they’re both educators. I just thought that that was the path. And then my senior year, I had a teacher… It’s interesting. He led our whole program. I had him like freshman year and he leaned on me. He’s like, “You don’t understand any of these programs.” He’s like, “You have great vision, but you can’t execute on any of your visions because you don’t have the technical knowledge.”

Maxwell VanHook:
And then I had him again in my senior year and he did the exact same thing, except it was a different message. He was like, “You could be so great.” He was like, “You could be so, so great.” He was just yelling at me. I could see this passion in his eyes. I’m seeing all my other classmates and they’re walking in with projects that are half thought out, or they did the night before. He’s just letting them come in and out, come in and out. What you said to me is like, “You’re not the same as them.”

Maurice Cherry:
In a good way or a bad way?

Maxwell VanHook:
In a good way, in a good way. He’s like, “That’s why I’m yelling at you.” He’s like, “I can see you doing this for the rest of your life.”

Maurice Cherry:
And so that really set you on that path. Yeah.

Maxwell VanHook:
It set me on that path because I woke up and was like, “Oh, do I need to get a master’s? Why am I going to get a master’s degree?” I lit fire within me because I didn’t have that confidence yet. There was nothing saying that I was meant to do design full-time, there was nothing saying that I was going to work at Under Armour, there was nothing saying I was going to be where I am now. And that teacher, yeah, it came full circle. Like first year, lit a fires like, “Oh, you got to learn these programs.”

Maxwell VanHook:
And then it was like my last year. I still remember this man. His name’s Chris Garvin. Yeah, just leaned on like… just yelled at me and would not do it to anyone else at all. But I think I saw him maybe like five or six years after that because my brother ended up going to that school and I thanked him, because there’s a level of care. You need a support system of people who are going to hold you accountable, but also people who see you as greater than what you see yourself as. That was important for me. But yeah, that’s when the switch turned. That’s when it turned and I was like, “Oh, I can do this, I can do this. I can see myself as a designer professionally.”

Maurice Cherry:
Yeah. And speaking of which right after you graduated, you ended up working at Under Armour and you stayed there for what? Six years pretty much?

Maxwell VanHook:
Yeah. That’s an interesting story. I want to say I was up late at night once Saturday evening, probably like Sunday morning, around twelve o’clock in the morning. I’m on Craigslist. I’m just applying for anything. I have my busboy job. I’m like, “I got to pay off these loans quick as possible. I’m working as many shifts as I can. I’m not trying to live in my parents’ house forever.” And so I’m like come across this ad that says, “Oh, we have a contract position for a designer working with a sports organization within Baltimore.” I’m like, “Hmm, what could that be?” I was like, “Could it be the Orioles? Probably not. Could it be Baltimore Blasts? I don’t know.” I was like, “It’s not going to be Under Armour. They would just have it posted on their site.”

Maxwell VanHook:
Got a call probably… I’m in church. I got call around nine o’clock. Someone leaves a voicemail. It’s like, “Hey, we want you to come in tomorrow, take a test.” Still don’t know what it is. Go in, fail the test. Yeah, failed the test. There’s an old version of Photoshop that I’ve never used before. Completely different set up. I think around that time it was like CS3. There might be like CS1 or something like that and they still send me in. They send me in. I’m at the door. At this point in time, my parents are telling me like, “No, the only way you get the job, dress up suit and tie, blah, blah, blah.”

Maxwell VanHook:
I have a suitcase on, I have a suitcase, Maurice. I have a suitcase. I pull my portfolio out of a suitcase. This a woman, she comes and she gets me. The first thing that she says to me, she was like, “Don’t worry, you got this.” The person interviewing me, comes like, “You got this.” I don’t know what she saw in me. She was like, “You got this. This is yours.” This is as someone else’s walking out. I know that they’re interviewing other people. But yeah, I ended up getting the job. I walk away from that interview, by the time I catch the boat back across the harbor in order to go home, I get a call and saying, “Hey, they want to bring you in.”

Maxwell VanHook:
What started as a contract position evolved into a six-year career with Under Armour. They were a fledgling team. I worked on the e-commerce team there, really supportive people. It was a blessing because I got a lot of experience that typically contractors don’t get. I was able to work in their custom CMS. I got to see how you grow a business, how you grow a platform. We essentially went from just supporting ua.com to looking at the whole digital consumer journey. It was like ua.com and then now all of a sudden it’s emails, it’s social paid and organic, it’s apps. I’m looking even at designing for touchscreens within retail stores.

Maxwell VanHook:
I was only like 23 years old. And then we go from there and then all of a sudden it’s like, “Hey, we got all these different channels that we need to marketing now. The brand team can’t support all of these. You all need to figure out how to extend these stories.” That’s when the art direction experience comes in. And so now I’m in studio and I’m internalizing these products and figuring out how to craft stories and narratives around them that are compelling, and not only tell the technology story, but then also give that emotional and aspirational lens to the product.

Maxwell VanHook:
And so I’m started off in studio and that was a really good experience, and then now all of a sudden it’s like, “Hey, can you go on location? Can you scout places? Can you work with athletes? Can you put them through training regiments?” I got a lot of crazy experiences from that. I got to meet Steph Curry while I was working at Under Armour. I got to work with him on set. That was key for me. I wouldn’t trade that experience for anything because that’s where I learned how to really fly in, like really be a leader. They allow me to pitch ideas. No, they didn’t accept all my ideas, but they allowed me to take chances there. I really appreciated that.

Maxwell VanHook:
No matter how many times things may have not gone perfectly, they always gave me another chance to push my ideas. And that also gave me a lot of confidence. I probably wouldn’t do what I do now if I hadn’t worked there and worked around the people that I worked around. There was a lot of black leadership. When I was there, there was a lot of black leadership at Under Armour. Like Adrienne Lofton, she’s a black CMO, Julian Duncan, he now works with the Jacksonville Jaguars as a CMO, but he was a director, Thomas Harden, Ernie Talbert, he works here at Amazon with me, Tai Foster. These were the people giving me the opportunities. These are all black people. Like that, that matters. Looking back on it, that was a blessing for me. That was really, really key because I would say the majority of designers who enter into professional workplace don’t get that level of support.

Maurice Cherry:
No, absolutely not. I’ve had a number of folks here on the show and like… There are some that will go into agencies and agencies may have some kind of apprenticeship type setup or something like that. But it’s rare to go into a real corporate design space, like I’m sure Under Armour was, and still feel not just that supportive, but then also to have that many black creatives around you supporting you as well.

Maxwell VanHook:
Mm-hmm (affirmative), and opening up the budget for you to fully realize your idea. It wasn’t until I left Under Armour that I realized how special that environment was, kind of like when we were talking about like, “Yeah, I hold that near and dear to my heart,” because I realized that that’s not the case for everyone. I cherish that moment. I still have relationships with those people now.

Maurice Cherry:
I was going to ask what prompted you to move out to the West Coast because you went to school at the university of arts in Philly and it sounds like this opportunity was it, like this was the reason you moved out there?

Maxwell VanHook:
Yeah. I had always wanted to live on the West Coast. Nothing’s like Baltimore. Baltimore is always… will be my home. I love it like I said earlier. But I feel like when you put yourself in new spaces, that’s when you learn new things about yourself. And so I like being uncomfortable because I firmly believe that it leads to expansion. And so a part of going to the West Coast was about not falling into this sense of like comfort and familiarity with my environment. I just knew I got to a point probably when I was like around 26 where I was like, “This feels amazing. I feel like I know everything. I’m starting to feel like at work. I don’t have to try as hard. I don’t have to exert myself as much.” And that’s when I knew I had to go.

Maxwell VanHook:
I was like, “I made a plan.” I was like, “I have to go. Because if I stay here, there’s the potential that I plateau.” And so I set up a plan for myself. West Coast was the ultimate goal, but I teared it out. It was like, “Getting to California, number one. Number two, we stay at Under Armour and then we go to Amsterdam.” I lined that up. Number three was going to be like even moving to Virginia. Yeah, because I was just like, “I need to have some new experiences.” That’s really what drove it, having new experiences, being in new environments. Living in Philly gave me a little bit of a taste, but also both of my parents are from Pennsylvania. My dad is from North Philly. Then Philly was like a second home to me.

Maxwell VanHook:
And so even though I was away, I wasn’t ever really away. I wanted that experience, I wanted that moment. That’s ultimately like it landed me in the bay with Athleta, which is a part of Gap. But yeah, I didn’t even stay… I loved Athleta. They had a wonderful environment, completely different than Under Armour. They were way more focused on empowering women. And then also it was more so from like a wellness lens, but then I got that opportunity you with Amazon. Once again, it was someone who believed in me so much so that a position that I did not even apply for, they wanted me to come and work with them.

Maxwell VanHook:
And so I got a call from… He’s not my hiring manager anymore, but I got a call from a man named Kay Tran, a Vietnamese man. He’s like, “I know that you exist as a designer right now, but I think that you could be way bigger than that.” It was like a costume theme within the experiences and the interactions that I’m having. He was like, “I think you can be an art director.” He was like, “I think you can lead these projects. I know that you have no experience in tech, but I’ll support you and I’ll work with you.”

Maxwell VanHook:
He held true to that. He held true to that. I owe a lot of my success here to the support that he provided me initially at Amazon. And that also set the foundation for me wanting to create the spaces with Bekah that we’ve created so far. But yeah, and he reached out to me, called me, told me to come up here, gave me the lowdown on how it would be. I remember that one of the first calls that we had, he was like, “I used to live in the Bay.” He’s like, “Seattle is not the Bay at all. So be prepared for that.” I think it’s worked out for me, it’s worked out for me, for sure.

Maurice Cherry:
It certainly sounds like it has. I can tell. When you look back at your career and you’ve dropped a few names throughout this interview, but who are some of the people that have inspired you? Any mentors or colleagues?

Maxwell VanHook:
Yeah. First and foremost, one of the people that inspires me the most, I’ll go to my first mentor, that Sean Cunningham, the man that I met at my church, a professional graphic designer over 20 years. He worked in agency life and he really, really took me aside. He would spend time with me on Sundays, on the weekends showing me how you craft a portfolio. Because I think a lot of times, kids can think that they’re putting their work together and they have a bunch of pretty pictures, but they don’t have any story behind it. There may not be any depth. And me having access to him, he started to mold me and shape me and pull back the curtain. He was one of the people that really blocked down field for me, because if he wouldn’t have spent that time with me, who knows if I’m in the same space that I’m in? Sean Cunningham would definitely be a really, really big one for me.

Maxwell VanHook:
In terms of other mentors, definitely I have to give… My parents are really, really keen and influential in my life. And so a lot of the principles that I have… I do think that this relates to the design as well. My parents are extremely empathetic. I don’t believe that you can be a good designer if you do not have empathy. If you’re just out here making decisions and building products and doing work solely because you think it looks good or solely because you think you’re making the right decision and you’re not considering the people that you are doing it for, then it’s all for nothing.

Maxwell VanHook:
And so one of the sayings that exists within my church is, “It’s all about relationship or ain’t about nothing.” My parents are the embodiment of that. And so they pass that empathy along to me and that’s how I like to show up. And not just in how I think about my work, but also how I relate to people. Those would probably be my key mentors. Of course, like all the people that I currently fellowship with now, even though back in [inaudible 01:04:11] like relatively like the same age, I think being in contact with her has been a form of mentorship for me. John as well. John has been huge for me, especially in these past couple of months, just in like owning your agency and owning how you want to show up for people and making sure that you do it with a spirit of service. Those would be my mentors, for sure.

Maurice Cherry:
What are you obsessed with right now?

Maxwell VanHook:
Okay, this is a side thing. I’m absolutely obsessed with how the market is changing currently, like how it’s peered into the social conscious of millennials specifically. I’m seeing this stuff that’s going on with AMC and hedge funds and Citadel. And for whatever reason, that really interests me. It’s like this story of fighting against the man and government agencies and little people banding together. Outside of that, I’m really, really, really into vinyls. I’m copying a different vinyl every other week. I’m searching, going in different spaces. That probably consumes a lot of my time. I’m trying to look to see if I can get a new credenza soon. We were just talking about getting rid of furniture. That’s going to be a big purchase for me. I don’t even know if it’s like 350 anymore. We’re probably approaching over 400.

Maurice Cherry:
Wow.

Maxwell VanHook:
Yeah, I got more [crosstalk 01:06:01].

Maurice Cherry:
You got storage for it and everything?

Maxwell VanHook:
No, man, I don’t even know. Yeah, I had a credenza and I thought it’d be big enough and then I filled it up. So there’s probably about 150 of the vinyls that are either in the crate or they’re on a shelf. I need to create a storage space specifically for it. But even past that, I have to go home and probably grab like another 500 or 600. My dad called me because I think it was a little bit of a test. They allowed me to go into the storage and grab my uncle’s records because that’s really why it’s important to me. It’s kind of twofold. It serves as this design inspiration. You look at these covers and the sleeves and how they put everything together, is like a master’s class in design.

Maxwell VanHook:
You look at some of the type, the color palettes, the photography, and the composition, it boggles my brain. You don’t know all the people who have done these things. Some of these people are hard to find, they’re dead. You can have someone in present day who can say like, “Oh, that was my great grandfather who did this cover for The Spinners.” That’s really interesting to me because you’re actively discovering things with a sense of duality. Not only from this perspective of looking at it as a creative, but then also musically. Not just like discovering new sounds, but like, “I am learning things about my family and my uncle Candy, specifically, in terms of his tastes.” I’ve never met the man, almost like him and I are having a conversation through the music and I can take that to my dad.

Maxwell VanHook:
For me, it’s been really good, especially in contrast to what you get with streaming services because this is way more passive with streaming services. They serve it up to you, they give it to you and you just consume it. I know that you have to be active. You got to look through it, you have to touch it, you got to look at those songs, you got to look at their artists and then you have to put it on the turntable. And then once that side A is done, you got to flip it over to that side B. There’ve been fascinating things that have shown up in that vinyl collection. I’m like, “I got an original test pressing of a snake fundraiser concert.”

Maxwell VanHook:
Yeah, it’s wild. I got to figure out how to… Yeah, I got to figure out how to get that into the right hands because I feel like I personally shouldn’t own it. I feel like it should be in a museum somewhere. But yeah, it’s a part of my family history and I want to keep it intact and establish a library around it where I can give it to my kids, God willing.

Maurice Cherry:
Something like that ends up being really like a family heirloom, but it’s something that you keep continually adding to and diversifying and curating and everything. That sounds amazing.

Maxwell VanHook:
It’s been a good discussion starter, or just catalyst for how I talk to different family members because a lot of them have at some point in time come across this collection or have contributed to it in some way, shape or form, like even the snake record that I have, which has a speech from Jesse Lewis on it, and that original test pressing came by way of my aunt’s old boyfriend because he used to help him disseminate those vinyls and sell them for the fundraiser. I can talk to her and then get the background and the story behind that and then also get her other stories. She used to work for the Schomburg Center. She used to be a part of Freedom Rides citizens. And so that’s what these vinyls have done for me, where it was like, “All right, this is a really, really interesting piece. Where did this come from?” And then all of a sudden I’m getting a story around like how it was made and then all the experiences that are connected to it. And now, I’m learning more about my aunt, Roberta.

Maurice Cherry:
Where do you want to see yourself in the next five years? What kind of work do you want to be doing?

Maxwell VanHook:
I think in the short-term, I’ve leaned more into the visual side of design. There’s a people focused in that, especially working for Amazon. Data is super key. But I want to get more into the product side. Especially with what I’m seeing in a lot of the technology that’s being created, there are inherent biases that exists. And so when you’re designing, you have to design with those problems in mind. If the room of designers that you have are largely white, the same issues that exist within society and exists within the world, probably going to exist within that product.

Maxwell VanHook:
And so I’m like, “Hey, maybe we need to take a step back from visual design and get more into product and user experience. And with that, get a better understanding of how people are interacting with the products and how these systems are set up, how we can decolonize those, in a sense.” I have a lot of different thoughts about how we think about accessibility. All right. Traditionally, accessibility is like people who may be hard of hearing, people who may not be able body. But I also think that race may be a component of accessibility as well. And so I don’t fully understand why we divorce those things. And so I just want to do more of a foray into that space so I can figure out how to set up structures that will be more encompassing of people who look like me.

Maurice Cherry:
Well, just to wrap things up here, where can our audience find out more about you and your work and everything online?

Maxwell VanHook:
Yeah. You can find me on Instagram @maxwellvanhook, and you can also find me on Instagram as well @designingwhileblack. Either of those, feel free to follow me, feel free to reach out to me also. If you are looking to get into design, if you want to politic, or if you just want to share your passion about design and your experience, I’d love to connect with people.

Maurice Cherry:
Sounds good. Well, Maxwell VanHook, I want to thank you so much, one, for coming on the show, but two, I think it’s obvious from anyone that’s listening up to this point that you bring such a deep level of passion and introspection to your work. You’re a very thoughtful designer that really takes a lot of considerations into account when it’s not just about the work that you’re doing, but also the impact that it’s going to have on people and on communities and such. I think this was just such a great interview, such a great introduction of you to the Revision Path audience. Thank you so much for coming on the show. I appreciate it.

Maxwell VanHook:
No, thank you for having me. It was great actually being able to talk with you and, yeah, meeting you. I feel like I’ve listened to you so much over the years. Finally getting down to talking with you has been somewhat surreal. Thank you. Thank you for allowing me to share this space with you.

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Brevity & Wit is a strategy and design firm committed to designing a more inclusive and equitable world.

We accomplish this through graphic design, presentations and workshops around I-D-E-A: inclusion, diversity, equity, and accessibility.

If you’re curious to learn how to combine a passion for I-D-E-A with design, check us out at brevityandwit.com.

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Dwight Battle

What does it take to work for a company like Amazon? Well if you’re Dwight Battle, it’s all about forging your own path. As a self-taught designer, Dwight has honed his design skills at agencies from Atlanta to Seattle, including product design at HBO.

Dwight started off talking about his work at both Amazon and HBO, and then we talked about his live growing up in Ohio and moving to Atlanta to start his career. We also had a pretty spirited discussion about the changing tech and design scene in Seattle, the need for representation for Black designers, and why saying yes until he could afford to say no has been instrumental to how he works. Dwight’s living proof that success in tech is within your reach as long as you allow yourself to find your own way!

Links

Transcript

Full Transcript

Maurice Cherry: All right, so tell us who you are and what you do.

Dwight Battle: My name is Dwight Battle. I am a senior UX designer at Amazon working on the Kindle team.

Maurice Cherry: Nice. You just started at Amazon a few months ago, right?

Dwight Battle: Yeah, I started at the end of August. Yeah, it’s-

Maurice Cherry: Oh, wow.

Dwight Battle: Yeah, it’s been-

Maurice Cherry: What has-

Dwight Battle: It’s been a crazy time.

Maurice Cherry: I was going to ask, what’s the experience been like so far?

Dwight Battle: It’s very much… The phrase I use a lot the first couple of weeks there was drinking from the fire hose, and it’s very true. I think people go in with a preconceived notion about what Amazon is and what working at Amazon is like, and it’s fairly accurate. You do hit the ground running, and your head kind of has to be on a swivel. It feels like… I’ve been there six, seven weeks now, and it feels like six, seven months. I’ve done too much stuff in that time.

Maurice Cherry: Wow. You say you’re on the Kindle team, like as much as you can discuss, can you talk a little bit about just the kind of work you’re doing?

Dwight Battle: Yeah, I am on what we call the reader team. We manage the, as it sounds like, the reading experience across our various platforms and the e-reader. Specifically, I am the main designer for the core app experience team, so really, the overall IA of the product and how things look, work, and feel on a very high level before you dive into a specific book or piece of media.

Maurice Cherry: Okay. What is a just a typical day like meetings, things like that?

Dwight Battle: I’m still so new there, I don’t feel like I’ve really gotten to normal yet. We have our usual standup meetings and sprint planning things and things like that, but I’ve been really focused on one particular feature at the moment so I’ve been really heads down trying to solve what is turned out to be a fairly meaty challenge for most of this time. I don’t actually know what an average day at Amazon is like yet because it’s been a very… I feel like it’s been a very unique experience right now.

Maurice Cherry: Okay. I know beforehand Amazon, you were at HBO. That’s when we first-

Dwight Battle: Was. Yeah.

Maurice Cherry: We met in 2016 at HOW Design Live here in Atlanta.

Dwight Battle: This was at HOW. Yeah.

Maurice Cherry: Yeah, and you are a senior product designer at HBO. Can you talk about what your time was like there?

Dwight Battle: My time at HBO was amazing. I was there for just under four years. We worked on the HBO Now and HBO GO streaming products here in the Seattle office, so that’s everything across phone, tablet, TV, desktop. I touched a lot of different things. What I really liked about that team, especially early, it was that it was a fairly small team so I got to do a lot of different things, and then as the design team started to grow, that focus became more and more narrow, but even then, it was narrow to a point where I could focus on things that I found interesting within the product and areas where I could affect change and make improvements to the product. They gave me a lot freedom to explore those things, so I got to do a lot of really cool things there.

Maurice Cherry: It sounds like you were there at the time when these big streaming services got off the ground. Of course, people knew about Netflix, but I mean, of course, HBO has HBO GO, HBO Now, like you mentioned. Amazon has its own Prime Video and things like that. How was it learning how to create those interfaces for TV because that’s so different from the web?

Dwight Battle: It was… When I made the pivot from print design into digital design, I made a focus on, or I focused on digital product experience in screens and TV screen to particular because I felt like that was a really interesting opportunity, and there wasn’t a lot of people doing that at the time. Coming into HBO and everything that that was, and yes, Netflix was around and Hulu was around and Prime Video was starting to kick up, and now everybody’s got some sort of a TV experience, there was a weird window of time where no one really had it figured out, and there was a lot of opportunity to say, “Hey, this is what navigating a screen with five buttons should look like and should feel.”

Dwight Battle: There’s so many interesting challenges there because you don’t have things like hover states or you don’t have long presses like you have on a phone or something like that. I think when Apple came out with their new swipe remote, that opened up a lot of possibilities with how you interact with a piece of content. It was a really fun and interesting time to be working in that space.

Maurice Cherry: I remember Android TV from around that time, and it was so clunky to use, not just because I think of the overall, at least back during that time Android was ugly, but aside from that, just the tools that you use to navigate, it wasn’t remote-friendly. I remember the Android TV I had, it was a keyboard. It was like a keyboard, and then on the right where there would be a number pad, instead there’s a track pad with a little, like buttons. It was a very odd experience, and it’s like-

Dwight Battle: That was a while ago. You’re, like-

Maurice Cherry: It’s like you can’t really lounge-

Dwight Battle: … Google TV, yeah.

Maurice Cherry: … on the couch. Yeah, you can’t really lounge on the couch with a keyboard and try to do certain things because of just ergonomics and such, so it has really come a long way.

Dwight Battle: I think a lot of times people tried to translate, especially in those early days, tried to translate the keyboard/mouse/monitor experience to a living room experience. I’ve always been really fascinated with media servers like Plex and Xbox Media Center and things like that, so I’ve been looking at that for a long time. That’s all it was, was taking that mouse/keyboard/monitor interface and throwing it on a big screen TV. That’s not how most people interact with a screen of that size. It’s much more of a lean-back experience, and you’re just kind of grazing the content, finding something to watch.

Maurice Cherry: I would say it’s also more of an audible experience, like you want to be able to hear those beeps as you go from menu to menu, from item to item where, like on my main computer, I don’t have speakers. I have headphones, but I may not always be wearing my headphones, but I can still navigate the web silently just viewing. It can kind of be hard to do that with television, especially if you’re not really looking at it. Sometimes you’ll be on the remote, you just point in the air and you hope that it did the right thing, but at least you hear that little audible cue that’s like, “Okay, it’s moving. It’s doing something.”

Dwight Battle: Yeah. I think that feedback is so critical, so when you hear the bloop, bloop. It’s funny, when I’m watching TV with my wife and where commercial hits, she’ll do the bloop, bloop, bloop, which is the TiVo sound, and that’s the sound for me that, “Hey, you should fast forward through these commercials.” That’s something… We haven’t had a TiVo for 10 years, but that has become such a known paradigm. That audible indication that something is happening is so much more important on a TV space.

Maurice Cherry: Yeah, like the rise of audio branding as streaming services have grown has been really interesting. I think TiVo and Netflix really come to mind with that. When you hear the Netflix, like… you know, “Okay, this is Netflix, the show is starting, the episode is starting,” whatever. That’s the cue for you, the non-visual cue to say, “I need to pay attention.” I don’t know if any of the other services really have that. I don’t recall if Amazon or Hulu have it.

Dwight Battle: I don’t, I-

Maurice Cherry: I think Showtime might have something. Something, they have like-

Dwight Battle: Showtime’s got their little chime, but it’s tied in with their programming. It’s funny, everyone knows the Netflix, but what I grew up with, and honestly when I took the job at HBO, I posted this video, but back in the ’80s when it was the Saturday night movie premiere, the night, and they had that pan through the city, and then the HBO theme would play and the-

Maurice Cherry: Oh, yeah.

Dwight Battle: … HBO logo would come spinning, that was the sign that was like, “Oh, yeah,”-

Maurice Cherry: I remember that. Oh, my god.

Dwight Battle: …. “it’s about to go down,” it’s Saturday night, and that has always chimed. That’s always been a trigger in my head. When I took the job at HBO, I posted that video to say, “This is where I’m going next because that was so iconic to me.” When I see things like Netflix’s chime or Showtime’s chime, those are the things that I think about.

Maurice Cherry: Yeah, I think the broadcast channels have all picked up on that. Of course, NBC has the xylophone… and CW has like a little, I don’t know, like a soft rock riff or something, but all the networks have their little visual thing… or not visual… audio thing where you hear it, and it’s like, “Okay, this is something from that network or from that [inaudible 00:08:49].” It’s a really interesting kind of a branding thing.

Dwight Battle: It’s-

Maurice Cherry: I find that really interesting. You’re currently a Seattle, but you grew up in Columbus, Ohio, right?

Dwight Battle: Yes. Columbus, Ohio, home of the Buckeyes.

Maurice Cherry: Home of the Buckeyes. What was it like there?

Dwight Battle: I loved Columbus, Ohio. I have so many memories of what it was like growing up in Columbus. It seems kind of crazy to say that it was a small town, but at the time, to me, it was my world. I don’t know. I just remember… I don’t have a good answer for that question actually.

Maurice Cherry: Okay. When you think about that time, was design and art, was that a big part of your world growing up?

Dwight Battle: Yes, absolutely. That was one… I used to draw a lot. I think I always knew I wanted to be in some kind of a creative role, even if I didn’t know what that meant. I was always drawing. I was never really big into sports as a kid, which is crazy to people who know me now, but the thing that I used to always get excited for was a Super Bowl, not because of the game, but because of the commercials. I have distinct memories of being excited to watch the Bud Bowl and Spuds MacKenzie and things like that. I was always drawn to that, those type of experiences. I remember having a drawing of the old Camel mascot, which-

Maurice Cherry: Oh, Camel.

Dwight Battle: … the Camel cigarettes, met Joe Camel, and which probably isn’t great for an eight-year-old to be drawing, but I always knew I wanted to do this and something in that realm. I remember doing a shadowing experience. I followed, I shadowed a photographer for the day, and I went to his studio. I’ll never forget, he had this beautiful brick building, and he had this huge studio. He was showing me how to work the cameras and such. I was… and the thing that stood out to me was he was wearing jeans to work. I wanted to do that because he wore jeans to work because I saw my mom going off to work in her suit and sneakers and I saw my dad going off to work in his business attire. I was like, “I know… That guy is wearing jeans. Whatever he’s doing, I want to do that.” I’m always in this space, so.

Maurice Cherry: So you knew from an early age, this is exactly what you wanted to do?

Dwight Battle: Yeah, I didn’t know how it was going to manifest itself. I was really into comic books as a kid. I tried to draw. I’m a terrible drawer, but I tried to draw. I was really in a lettering, so I was trying to do something with that. It wasn’t really until, I think, high school when we moved to Minnesota that I even learned what graphic design was and started looking at that as a potential opportunity.

Maurice Cherry: Was your family supportive of you going in that route?

Dwight Battle: Oh, yeah. My parents have always been very supportive of this, of me doing this. I don’t know if they always understood what it meant, but I remember them putting me into art programs when I was young, like the summer school like at CCAD, Columbus College of Art & Design. I did a couple of summer camp things there, so they’ve always been really supportive of this.

Maurice Cherry: Nice. You’re in high school in Minnesota, right?

Dwight Battle: Yeah.

Maurice Cherry: You graduated high school, and then after that, you went back to Ohio.

Dwight Battle: Yeah.

Maurice Cherry: University of Dayton, right?

Dwight Battle: Yes.

Maurice Cherry: Tell me about that.

Dwight Battle: Wanted to go to Ohio state, and I didn’t get into Ohio State, and so I thought, “Well, I’ve got family in Ohio. University is the next best thing.” They had a really good design program. I remember going out to visit the campus and being really impressed. For being a Catholic school, one, the number of black faces I saw around. It wasn’t a ton, but it was more than I was expecting, and the design program was really, really, the art and design program was really very good.

Dwight Battle: I took a year off after high school because I wanted to work, I wanted to save up some money for school, so I actually took a year off before I went off to University of Dayton. I started there, and honestly, when I look at it now, I was there for a year. I probably enjoyed the partying a little too much. I enjoyed the social aspects of college more than I enjoyed the class aspects of college.

Dwight Battle: But in hindsight, I think I was making decisions about my future from a very, very poor perspective. It was, “Hey, this is your… You’re 18 years old. You’re supposed to go to college. Go to college. This is what you’re going to do.” I knew I wanted to do something in design, but the idea of alternative pass for that never crossed my mind and the idea of I could’ve moved down to Atlanta early and done something. I wasn’t coming at it from the right space, and I don’t think, honestly, it was the right time for me to go because I went into it, and I kind of blew the opportunity. I didn’t take advantage of the opportunity that was in front of me.

Dwight Battle: It was kind of a sobering experience when I got the… At the end of the year, I looked at this next looming bill for the next year, and I was like, “I can’t afford this. I can’t afford to take out another loan for this, so I need to go figure it out something else.” I moved to Atlanta, moved in with my parents, which started a nice long period of moving in and out of my parents’ place for a number of years until I figure things out.

Maurice Cherry: It’s so interesting, the first year of college because… and I don’t know if it’s like this at other colleges, but it feels to me… and maybe it’s just a combination of freedom from the parents and being in a new environment, but it feels like the college throws everything they can at you to make you not go to class and to make you not want to study or do anything. It’s like there’s so many extra curricular activities, there’s football games, there’s parties.

Maurice Cherry: When I went to Morehouse, they had charter buses. The clubs would send charter buses, pick us up, take us to the club, and drop us right back off on campus. It’s like you don’t even have to worry about transportation to get to and from places. I don’t know. Maybe it’s different at other colleges, I don’t know, but it felt like, I mean, I had that experience freshman year. I think I’ve talked about this on the show where my freshman year Morehouse was rough.

Maurice Cherry: It was rough. I mean, I got kicked out of my dorm. I had to get into another dorm, and it wasn’t even so much because of the partying and everything, but it’s just there’s so many other things to do that have nothing to do with class, and you have complete total unfettered freedom to do those things, and there’s nobody to snap you back in line or tell you, “This is what you need to do.” You have to go in with this level of self-discipline that I don’t think a lot of 18-year-olds have.

Dwight Battle: It’s kind of crazy that we sit 18 year olds down to say, “Here, you need to decide what you’re going to do for the rest of your life over these next four years. You’re going to take out hundreds of thousand dollars in loans to do this, and we’re going to give you zero support. You’re an adult now. Figure it out.” It’s crazy to me that we do that because that was how it felt. It was like, “I’m an adult. I can do whatever I want to now,” and the switch never clicked that was like, “Oh, I also have to do these things because it’s going to move me forward and to the path that I think that I want,” but again, what I wanted at 18 years old is dramatically different than what I wanted in my mid-20s or even mid-30s.

Maurice Cherry: Right, and I mean, oh, my god, that’s so true. I racked up credit card debt. I just did dumb shit. I had a job. I did get a job. You remember College Club? Do you remember-

Dwight Battle: That sounds familiar.

Maurice Cherry: … their website?

Dwight Battle: Yeah, yeah, yeah.

Maurice Cherry: It was a precursor kind of to Facebook, but College Club had this interface where they gave you a number, and you could call the number, and it would read your email back to you. They had all these little campus sites, so whatever school you went to, there was a site just for your school, and you could meet people at your school or at other schools. I ended up working there as a like a campus representative from Morehouse for College Club. Then I was hustling on doing that because I was getting paid to do that. The way that they had the pay structure set up was you got paid like… and this is wild now for people that are listening that are hearing this. We got paid $3 per picture and like $5 per new account.

Dwight Battle: Wow.

Maurice Cherry: Every time you took pictures, like you went around and you took pictures of campus life and uploaded them, I’m just counting in my head, “3, 6, 9, 12,” boom, boom, boom, boom. Same with accounts, 5, 10, 15, 20. I was in the computer science department at the time because I had majored in computer science, computer engineering that first semester, and I remember talking with a friend of mine… Actually, the same friend I told you about who teaches at Ohio State.

Maurice Cherry: We put together this macro program that we could basically just take pictures, and we would upload all the pictures to a folder, and then run the macro, and the macro would upload everything, and it would give us a total of what it would be at the end because the digital cameras we had… This is 1999. The digital cameras we had took a, like one of those hard floppy disks.

Dwight Battle: Oh. Wow.

Maurice Cherry: It was a Sony Mavica, and I remember it having like a box of disks in my backpack just like slotting them out, taking pictures and stuff, and the macro, we made another macro that would just make random accounts. We were getting money like hand over fist like every month, $4,000. What am I going to do at 18-

Dwight Battle: With [crosstalk 00:18:37]-

Maurice Cherry: … with… you think that I’m about going to class, and I’m making this much money now? I almost flunked out the first year. I was so just not even focused on it. The other reason also was because I wanted to do web design, and my advisor was like, “If you want to do that, you need to change your major because you’re not going to be able to do that here.” He’s like, “The web is a fad. There’s no way that people are going to be doing stuff on the internet in five years. What are we going to do on the internet? Play solitaire?” So yeah. So yes, so after-

Dwight Battle: Well, that person was right.

Maurice Cherry: Yeah. After Dayton, you said you moved to Atlanta?

Dwight Battle: Yeah. Yeah. I was living with my parents. I got a job, bounced around, was working retail, just really trying to figure out what my next step was. I knew I still kind of wanted to go back to school, but I didn’t know what that path was. I think it was… I did that for a couple of years, and I think it was, ’99, 2000-ish that I found the Art Institute of Atlanta.

Maurice Cherry: Oh, wow.

Dwight Battle: I went and checked it out. At the time, with a couple years of post-Dayton, I said, “Let me make sure that this is the right place for me,” and did my due diligence. It seemed okay. Then I got in there and realized what we all know now about the Art Institutes, but I wasn’t getting anything out of it. I remember, and I only remember this because this is what kind of kick-started my career was I had a class, and the teacher… They made such a big show about the teachers are working professionals, and so they’re going to their jobs and then they’re going to come teach these classes in the evening.

Dwight Battle: Well, the professor was never there. This woman basically wound up teaching us. It was a Photoshop class. This woman who was a classmate there basically just started teaching the class. She told me about this company that she worked for that was a small… It was a publishing company. They made apartment magazines. She asked if I was interested in a production job, and I said, “Well, sure. I need a job while I’m going to school, so this is perfect.” I started working for the apartment guide, which is such a quaint idea now, but they were little books-

Maurice Cherry: I remember those.

Dwight Battle: … that you can pick up at the grocery store, and you would have listings of apartments, and you would pick out your apartment. That was how you found where you wanted to live. I started out as a production artist there. By this point, I realized I was giving the Art Institutes a lot of money. I wasn’t getting anything out of it. I think there was one class I only showed up for three times and still got an A, so I said, “This is not the right thing.”

Dwight Battle: So I left there, and that was the start of my career. I started out as a production artist pumping out those books, and did that for three years. I was starting to think about what the next step was going to be. I started having conversations with what they called art directors, what was the next step after being this production artist, what could I do next? They said some of the cities were large enough to justify having their own in-house artists who basically ran the, quote-unquote, “art department” for these apartment guides. Originally, he was going to send me that Vegas, and thank god he didn’t. That sounded amazing at the time. Thank god I did not wind up there, but-

Dwight Battle: It didn’t. That sounded amazing at the time. Thank God, I did not wind up there. But he said, “We need an artist for the Puget Sound book,” and I had no idea what that was because I don’t know what the Puget Sound is.

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: And he said, “It’s Seattle.” I said, “I don’t know what Seattle is.” And so in 2003, I moved out here to Seattle. I knew exactly one person. I knew a girl I went to college with who was living here, so she was the only person I knew here. And I moved here in 2003 and did that for a couple more years.

Dwight Battle: Realized fairly quickly that print work in the Seattle market was drying up quickly, and I was trying to make this move into advertising because that was what I knew I had always wanted to do. And I talked to a friend/colleague at it, at an ad agency here, and I took him my sad, pathetic little apartment guidebook and poor portfolio and said, “What could I do here?” And he looked at my book, and he said, “Did you do these ads on a Mac or a PC?”

Maurice Cherry: Hmm.

Dwight Battle: And I said, “Oh. I did them on a Mac,” and he said, “So, it’s not completely worthless.”

Maurice Cherry: Oh, wow.

Dwight Battle: “I can work with you here.” He was like, “You need to get out of that job because this job is not going to get you where you need to be.” And I think it was shortly after that that I gave like two weeks’ notice or two months’ notice, and I said, “I’m going to go find something else. I’m going to go find something that is closer to what I want to be doing.”

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: And that took a while. I did some exhibit design. I worked for a company that did all of Microsoft’s conferences and trade shows. So, it was their CES exhibits and their E3 things and things like that. I freelanced for a while doing a lot of logo branding work, websites, and things like that. And then it was about 2010 where I kind of saw the horizon of what was coming down, and it was the iPad. And I was so intrigued by the potential of that device and that screen and what it meant and what it could be that I immediately went out and bought one and changed my focus and said, “This is what I want to do,” and started focusing on that and made that pivot.

Maurice Cherry: So, I want to go back because you just covered a lot of time. The early part where you’re talking about you’re working in an apartment guide. I’m just curious. What was that time like for you? That’s three years. That’s a long time to be at a place for design, especially back then because there wasn’t really a lot of variance in what you could do for digital design like there is now. You can be product or UX or what, you know?

Dwight Battle: Yeah.

Maurice Cherry: Interaction and what have you. What was your mind frame like during that time when you’re working at the apartment guide just doing these print ads?

Dwight Battle: Honestly, it was a time where I said, “This is the time that I’m going to put my head down and grind.” It wasn’t design work. It was very purely print production work.

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: So, it was throw headphones on and grind through these ads and grind through making these copy changes or whatever they were.

Maurice Cherry: Yeah.

Dwight Battle: And so, I knew that that was a means to an end. I knew I didn’t want to do that forever.

Maurice Cherry: Yeah.

Dwight Battle: But I knew that I needed to pay my dues, and I didn’t know what I didn’t know because again, I was coming from basically two years of college separated by five years. So, I knew I needed to learn a lot. And so, I’d work on stuff during the day. And then, I would go home, and I would read books on design. I’d mock up my own ads, and I would do as much learning as I could on my own even with the limited resources that were online at the time. And just trying to read and soak up and inhale as much as I could so that the next time I was doing these print production things, I could do it a little bit more efficiently so that I could get through more things so I could go home and do more of this other thing.

Dwight Battle: And so, when the opportunity to … And I started having conversations with the people who would be my bosses about becoming an art director for a book about a year before it actually happened. I went to them and said, “What do I need to do to get here? Because this is what I want my next step to be.” And so, doing that was a big help because they basically provided the roadmap for me, and when the time came to interview for those roles, I had done everything they were looking for anyway. And I had shown that I was capable of doing all that work anyway. So, it really became more of a, not formality, but I had shown I was able to do the work. So, getting the job was easy.

Maurice Cherry: So, it sounds like that was your education.

Dwight Battle: Mm-hmm (affirmative).

Maurice Cherry: That was your college basically.

Dwight Battle: Basically, yeah. That’s kind of how I’ve started referring to it, yeah. My career started in earnest in 2003, and it was such a dramatic shift from what I was working on because I went from working in a production office pumping out things to having to support salespeople and having to work with people who had completely different priorities than I did and having to work with people who thought about things completely different than I did.

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: And so, it was a very strong fundamental shift in how I thought about design work because I was so used to just like, “Hey. I can design all these things in a vacuum, and it doesn’t really matter what happens outside of this.” And I moved here, and it became very much, “No. These things have a purpose.”

Maurice Cherry: Yeah.

Dwight Battle: “We need to … There are numbers that I need to hit, so I need to make sure that this content matches that.”

Maurice Cherry: What was Seattle like during that time, during those early 2000s?

Dwight Battle: It was crazy. I knew Seattle because of Microsoft and Amazon and Starbucks and Nintendo. I lived … My first apartment was right across from the Microsoft campus, and it was like driving onto the Microsoft campus was I remember being shocked that it was literally a campus. I just, I guess for some reason in my head I always thought of a building, a big, tall building downtown that had Microsoft on the top, and that was Microsoft. And to see how much, how ingrained in the community it was was kind of mind blowing for me.

Dwight Battle: But I never really thought about Seattle as a tech city. It was just a city that had some tech companies in it. I stayed largely away from it because I didn’t want to work in tech. I wanted to work in advertising, and I wanted to work in design. So, I stayed away from all of that. I remember turning down interviews at Amazon, so it’s like, “I don’t want to work. I don’t want to do that. I don’t want to work for Amazon.”

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: And so, it’s crazy to me when people say that Seattle’s always been a tech town because it didn’t really feel like a tech town to me really until about 2010, 2011 when it was like, “Okay. Now, Facebook is here, and Google is here. And companies are starting to move here to take advantage of all the engineering talent.” And so all of a sudden, you would look around, and Uber’s over here, and Lyft’s over there. And Facebook’s down the street, and Google’s taken up like several city blocks over in Kirkland. And you looked up one day, and you’re like, “Oh, wait a minute. Yeah. This is now a major tech city.”

Dwight Battle: In 2003, it felt much smaller. It felt much more of a community. I loved my early days here. I felt like I knew a lot of people. I made it a conscious effort to get out and meet people because I didn’t know anybody here. And so, I had distinct friend groups of my design friends and my friends that I would go out to nightclubs with and my friends that I would play sports with. It just felt a lot smaller than it does now.

Maurice Cherry: Mm, interesting. I knew about Seattle from The Real World.

Dwight Battle: Yeah.

Maurice Cherry: And now, I remember that because that was the year we first got cable, and I had heard about this stuff because we had magazines. I grew up in the deep South in Selma, and so anything that I knew about pop culture and everything came in the mail. We had magazines, and that was pretty much it. And I think when we first got cable in like ’97, ’98, and I think Real World Seattle? Was Seattle?

Dwight Battle: Yep.

Maurice Cherry: So, yeah. Seattle. Yeah. That was the one with where Stephen slapped Irene, yeah.

Dwight Battle: Yep.

Maurice Cherry: That was the first one I saw, and then I went to Seattle. It was 2002. I had got an opportunity to do an internship interview at Microsoft. Actually, that’s the only time I’ve been to Seattle now that I think about it. It was my first time there, and I was like, “I got to see The Real World house.” Never found it, but I got to see Pike Place Markets on the Space Needle. And I saw the Microsoft campus that you were talking about, and I just remember going there and seeing all the Segways and thinking, “This is like the future.”

Dwight Battle: Yeah.

Maurice Cherry: Like, “Oh, my God. People are driving around on Segways? I’ve only read about Segways. What?” Didn’t get the internship, but it was a really interesting experience. I’ve been trying to get back there ever since, so hopefully 2020 can make that happen.

Dwight Battle: Come in the summer.

Maurice Cherry: But, yeah.

Dwight Battle: Come in the summer. This is my-

Maurice Cherry: Come in the summer?

Dwight Battle: Yeah. This is the part that I think people who know me would be remiss if I didn’t say it. Don’t come in the winter. The weather here is terrible. I hate it.

Maurice Cherry: Yeah.

Dwight Battle: I would have said that summers are beautiful, but it’s about to start raining for the next eight months.

Maurice Cherry: Okay.

Dwight Battle: So, just fair warning.

Maurice Cherry: So, now that Seattle is kind of, I guess, changing into a tech city sort of like you’re saying, how has the culture changed? Have you felt that shift as well?

Dwight Battle: Yeah. I remember a couple of years ago. I remember reading an article about things that were happening with long-term residents of Silicon Valley and fighting against the … There are long-term residents of San Francisco fighting against Silicon Valley and stopping buses in the street and doing all these things to disrupt what was happening to their city. I remember, I think it was three or four years ago, the same thing happened here in Seattle, and Microsoft, I think, was using street bus stops or something like that. And somebody literally held up a sign and was stopping one of those Microsoft transit buses because you were like, “You’re destroying this neighborhood.” And so I’ve felt that. I’ve noticed that.

Dwight Battle: I remember, I mean my starting day, my first day at Amazon, and I think I was in a room with 300 other people. And that was their day one along with me, and I think it was 300 people. And they told me it was the smallest one they had had this month.

Maurice Cherry: Mm. Okay.

Dwight Battle: So, Amazon is bringing in a ton of people. Google brings in a ton of people. Facebook, obviously, is bringing in … I think Facebook’s second biggest campus is here. So, yeah. It definitely has had an impact on the community both in terms of obvious things like the cost of living and housing, but also in the way I feel like when I moved here there was care for, this is going to sound really out there, but it felt like there was care for other people. You didn’t hear a lot of talk about people as “they”, or at least I never did, you know?

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: And I’m sure there was NIMBYism floating around back then, but it’s been very apparent here. We need to do something about the homeless problem, but we don’t want it over here. Do it somewhere else.

Maurice Cherry: Yeah.

Dwight Battle: And I think that’s come from a lot of that, a lot of people coming from Silicon Valley up here, people coming in from other places because this is a more affordable place to be compared to some places in California. And so, there’s been a … And in the weather here is pretty moderate most of the time. And so, it’s become a destination, and so it’s become a destination, but there’s nowhere for anybody to live. And there’s people who have been living here for 30, 40 years that are fighting against all of that. So, yeah. I definitely feel it. I’ve definitely noticed it.

Maurice Cherry: Yeah. I’ve heard that from … There’s this video channel on YouTube that I really like that’s based out of Seattle called Cut, and they often will show, well, they feature Seattle people because they’re in Seattle. But every now and then, they’ll have something which sort of talks about the city, or they’re interviewing people in the city. And they’ll talk about how things have really changed with sort of the encroaching of tech upon, I guess, the Seattle culture and everything.

Dwight Battle: Mm-hmm (affirmative).

Maurice Cherry: So, that’s really interesting because I think about that with Atlanta, also. I mean Atlanta is a city that has been changing a lot over these past 10 years, mostly because of entertainment.

Dwight Battle: Mm-hmm (affirmative).

Maurice Cherry: Because a lot of film and TV that is done here, and that has certainly not just, I think, changed the culture, but also it’s changed the cost of living, et cetera. It’s not as expensive as a New York or a San Francisco or L.A., but it’s affordable enough where people are starting to move here, and that influx of people is changing the culture. I’ll admit I’m not super involved in the local sort of design scene for many reasons, but I’m wondering. Now that you’re at the position where you’re at, especially having done so much in the field, do you feel like there’s really a design community there in Seattle, or is it just all tech?

Dwight Battle: I don’t. I’ll say that with an asterisk. I’ve become an old man living in the suburbs. So, I go to work, and I come home. And I play with my dog, and I watch TV. So, I’m sure there are things happening that I just don’t know about. But I know when I was younger, I struggled a lot with going to trying to go to design events here, not feeling very welcomed, and getting frustrated and leaving.

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: And so, that happens enough times, and you give it another shot. And it happens again, and you give it another shot. And it happens again. Eventually, you just stop going.

Maurice Cherry: Yeah.

Dwight Battle: And so, part of that’s on me. Part of that’s on the design community here. I feel like the things that I go to now have been more tech-focused, but I think that’s also because my career has been more tech focused.

Maurice Cherry: Mm.

Dwight Battle: I haven’t been to a design-focused event in a while here, and I feel like when I go to other cities … I was in Minneapolis for the IGA conference, and I went to a bunch of different design events and felt immediately welcomed in, and it was a great time. And then, I tried to come back to that same one here after that event. It just wasn’t very welcoming, so I’ve just stopped trying to go, and I do acknowledge that I need to be better about that because I also grumble about the fact that I don’t have any peers that I can talk to. So.

Maurice Cherry: I remember that from when we met in Atlanta. You were sort of telling me that. Do you think part of that is just the infamous Seattle Freeze?

Dwight Battle: You’re going to get me in trouble, Maurice, because I have very strong feelings about that. I think the Seattle Freeze, I’ve actually come around on a little bit on that idea a little bit. I think people here are you have to work to make relationships here. I don’t think that’s ever been in question. The way I always describe it, it’s a hard nut with the super soft center. And so, you’re going to take a lot of work to get through that nut, but once you get into the middle of it, it’s this very welcoming, great place.

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: But you got to do the work. And if you come from somewhere like an Atlanta or Minneapolis or places where it’s very outwardly, like you walk past people on the street and then the next thing you know, you’re over at their house for Sunday dinner. That can be a hard transition to make.

Maurice Cherry: Yeah.

Dwight Battle: I fight against it myself. I don’t want to become that person. I don’t want to become that person that I have complained about for 15 years now. So, when people reach out to me, I do my best to try and follow up to them because I can’t complain about the Seattle Freeze and then freeze people out myself.

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: So, I think my perspective on that has changed a little bit as I’ve been here for some while. I think Seattle might get a little bit too much of a bad rep for that. It’s not easy, but it’s definitely possible to meet people here.

Maurice Cherry: Yeah. I read a recent article from, I don’t know if you know this guy, Timothy Bardlavens. Does that name sound familiar?

Dwight Battle: Yes. I know the article that you’re speaking of.

Maurice Cherry: You know what one I’m talking about?

Dwight Battle: Uh-huh (affirmative), mm-hmm (affirmative), yeah.

Maurice Cherry: Yeah. It’s-

Dwight Battle: I have not met him.

Maurice Cherry: Oh. I haven’t met him either, but, yeah. He’s been on this show before, actually for an article he wrote back in 2016, also about AIGA.

Dwight Battle: Hmm.

Maurice Cherry: Back then he was talking about why he quit AIGA, and this recent article that he wrote was about how AIGA upholds white supremacy, which I mean, whoo.

Dwight Battle: That’s, yeah.

Maurice Cherry: Right out the gate. Right out the gate. I was like, “Oh, shit. Let me sit up.”

Dwight Battle: Coming out swinging, yeah.

Maurice Cherry: Yeah.

Dwight Battle: Now, I sat up in my chair when I saw that headline. Like, “Oh, okay.”

Maurice Cherry: And it’s interesting because when you talk about sort of design community and when I think about design community, AIGA invariably does come to mind because it’s the professional organization for designers, and there are chapters in every city. And I know that there certainly are some cities that are more welcoming and open than others, but then it seems like as a whole, the organization just sort of has this issue with diversity. And design events tend to be tied to AIGA in a way where it’s like unless it’s coming from that chapter, you really kind of don’t see it in a way.

Dwight Battle: Mm-hmm (affirmative).

Maurice Cherry: I think Atlanta is unique in the respect that we’ve always had a really strong arts community here. It may not specifically be digital design, but you can meet people who write, paint, sculpt, what have you, and it’s not within the confines of a sanctioned professional organization, that sort of thing. Have you found that kind of community in Seattle? Just the creative community not necessarily digital design.

Dwight Battle: No, and I would love one. I really would. I wish, and if someone’s listening to this and knows about one, find me on my website. Please tell me because I would love to have a community to talk about just general design stuff and period. That article in particular I think encapsulated a lot of the frustrations that I had with AIGA both local, and, man, I don’t want to say nationally because I don’t have a lot of experience with nationally, but definitely locally. I just, I never really ever felt welcomed there except when they were trying to like, “Here’s our diversity event.”

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: “You should come to this.” But if I went to just a regular event, I just, it never felt right. And I have this group of friends that I’ve met through actually through the HOW Conference, and they all have a diverse set of backgrounds. There’s photographers. There’s artists. There’s entrepreneurs. We don’t have anything in common other than the fact that we met at the HOW Conference, and those are the relationships that I value the most because we come from such different backgrounds and because we have such different specialties that I value those relationships. We get together once a year, and it’s great. But I would love something like that locally.

Maurice Cherry: Well, if any folks in Seattle are listening, make sure to hit up Dwight about that. Absolutely.

Dwight Battle: Please do.

Maurice Cherry: There’s a post that I saw that you wrote on LinkedIn a few years ago. It’s called, Where’s My Ari Gold? Ari Gold for folks who might not know is from Entourage, right?

Dwight Battle: Yeah.

Maurice Cherry: Yeah, from Entourage. That’s a good show, right? In this post, you were asking about like, “Where are the agents that are representing designers?” You’re saying that like, “Musicians have agents. Authors, et cetera, but when it comes to designers, there’s often no one that’s advocating for the designer for better work and things like this.” I really want to get into that because, well, one, I’d love to get an agent.

Dwight Battle: Dude.

Maurice Cherry: I would love to have someone that could advocate for me about that, but why do you think that exists? Why do you think there’s that dearth of, I guess, representation for designers like that?

Dwight Battle: Well, let me start by talking about why I wrote that.

Maurice Cherry: Yeah.

Dwight Battle: At the time, I was in that transitional phase when I was looking for trying to get into the digital space. And so, I was working with a lot of recruiting agencies, and that’s a very frustrating experience.

Maurice Cherry: Yeah.

Dwight Battle: And I remember having a conversation with a friend who is an illustrator, and she’s written a couple of books. And she was telling me about her agent and so on and so forth, and then I was having a separate conversation with another recruiter who flat out told me, “I don’t work for you. I work for the company that’s trying to hire you.” And that really changed my perspective of how I engaged with recruiters because they don’t really have our best interest in mind. They need to fill a role, and they’re looking for the best person to fill that role. But if I where I wasn’t at that time in my life, I’m looking to make the next step in my career, and I make looking to make a pivot in my career, I have no one that can advocate for me.

Maurice Cherry: Yeah.

Dwight Battle: And I don’t have anybody that can say, “This is what this person is.” I’ve got my website, but I don’t have a person that can say, “Here’s why you should consider Dwight for this role.”

Maurice Cherry: Right.

Dwight Battle: And that was where it came from was I would happily pay somebody to go out and advocate for me and to help me negotiate salary, which is something I think all designers struggle with. I think underrepresented designers probably struggle with that as much if not more because we’re always making on the low end of the scale.

Maurice Cherry: People aren’t checking for us anyway.

Dwight Battle: Right, yeah. I don’t have somebody that can say, “Hey, on Twitter, hey, come work for me. Here’s a bunch of money.” That doesn’t happen. I just read this. It’s on as a tangent. I just read this article about the Game of Thrones guys.

Maurice Cherry: Oh, God, yeah.

Dwight Battle: How they basically were like, “We don’t know anything about this, but here. Here’s a bunch of money to go make this this fantasy show for 10 years.”

Maurice Cherry: Right.

Dwight Battle: And that’s not something that happens to designers in particular and underrepresented designers in general. So, that was where that came from was I’m trying to make this pivot into a space, and I want someone that can advocate for me. Not just advocate for me but help me get to that stage where I can advocate for myself.

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: And I had to do all that. I had to, again, find all that information and work through that stuff on my own, and I finally got it all figured out about six months ago when I was having these conversations with Amazon. So, that was where that came from. As to why we don’t have them, I don’t know. I don’t know if it’s because there’s a lot of people out there who want to be designers and are willing to call themselves designers and-

Dwight Battle: … who want to be designers and are willing to call themselves designers and will take anything that’s given to them salary wise, job wise that there just doesn’t seem to be a market for that. I don’t know, but I know that there’s a lot of talented designers in this world that aren’t being found because they aren’t in the right circles, they don’t know the right people. And that seems to be a hole that could be fixed.

Maurice Cherry: Yeah.

Dwight Battle: And you hear all the time, “Well, if we could find talented black designers, we would have talented black designers”.

Dwight Battle: And my response to them is always, “Well, you’re not looking”. You can’t ask your employees to go find talented employees and be surprised when they all come back looking like the people that you already have working there.

Maurice Cherry: Right.

Dwight Battle: And still wish I had an Ari Gold.

Maurice Cherry: I feel that one. It must be it for real because it’s one of those things where, I think the general thing that I get from you is there’s a lot of figuring out, and oftentimes as designers, and especially digital designers in this field, there’s already so many other things we have to figure out in terms of the right tools, and the techniques, and working with the clients and all this other kind of stuff. You want to be able to, I guess, offload some of that in a way, to an agent. I think that would be a good thing and I hope for people that are listening, they don’t think that this is coming from some kind of elitist state.

Maurice Cherry: I think anyone, once you get to a certain level in your career, you don’t want to have to keep fighting for the same things that you did when you started out. You shouldn’t have to go tooth and nail with someone on salary or on certain benefits or things of that nature. Maybe that’s just sort of the nature of whatever market that you happen to be in, if you’re in a big city, if you’re in a small city, et cetera.

Maurice Cherry: I know illustrators often have agents, so they are a part of an agency and that’s who tends to get them gigs. I don’t know if there needs to be something like that for designers, or if there’s just not … I don’t know. I would love to know what that is because I’ve certainly had folks on the show who are, what’s the best way to put it? They’re creative consultants or something. They work with designers, almost in like a collective sort of sense.

Maurice Cherry: So I’m thinking of one person, off the top of my head, Ian Davies, who I think I interviewed him back in 2017, 2018 something like that. And he has a collective of people that he works with and helps them out with gigs and stuff. But it’s very much a closed door sort of thing. You have to know someone who knows someone. I know of different creative collectives. Laci Jordan, whom I’ve had on the show, I know she’s part of the [inaudible 00:46:44] collective, which is made up of designers and writers and artists. So it’s a number of different types of creative people. I don’t know if maybe that’s the model that needs to happen, like a bunch of us just need to get together and be super friends. I don’t know what that would look like.

Dwight Battle: The Avengers.

Maurice Cherry: Yeah. No seriously, because I’ve had designers of all stripes that have been here on the show and that’s a common thing. They want to be able to have people that are going to help push them to whatever the next thing is in their career. And that’s not necessarily a mentorship kind of thing. I won’t even say coaching or sponsoring, but it is sort of an agent thing because this is something like you mentioned in the post, you’re willing to pay for that.

Dwight Battle: Mm-hmm (affirmative).

Maurice Cherry: You would pay for someone to help you do this, whether that’s a percentage of the salary or what have you. And I think headhunters kind of do that, but even that’s tricky because the headhunters are not really for you, they’re for the company that they work for because they’re probably getting paid on commission or whatever.

Dwight Battle: Yeah.

Maurice Cherry: Oh man, it’s real tricky. I hope there are folks that are out here listening who are in the creative field, that might know someone who does this. Please reach out to the show or something like that because I feel like that’s a really big need, especially for underrepresented designers, because what’ll end up happening is someone puts out a call on Twitter or something.

Maurice Cherry: I feel like that’s how I see a lot of these sorts of opportunities crop up. “I’m looking for such and such”, and then someone starts a Twitter thread with 50 people in it or something. And I don’t know if someone’s going to look at all 50 of those people or whatever, but it’s like a sort of lazy man’s way of aggregating that kind of information. But man, I would love to have an agent. Really just someone that could help out in that respect because as you get to a certain point in your career, the recruiters are just trying to hit quota. They don’t really care whether or not … I still get recruiters that will contact me for like, “Oh, we have a six month content writer position”. I’m not looking for six month contract gigs. Get out of here.

Dwight Battle: Yep.

Maurice Cherry: First of all, I’m employed full time and secondly, I’m not going to do contract work at this stage, especially for like … No, no, absolutely not.

Dwight Battle: I actually put that on my LinkedIn. That says, “I would rather not be contacted by third party recruiters”. And it doesn’t stop them.

Maurice Cherry: Yeah. It doesn’t stop them.

Dwight Battle: But yeah, it’s just that. And I respect it. Listen, you have your roles to fill, you’ve got your numbers to hit. I get it. But I’m at a stage in my career where I would rather honestly take that energy that I’m spending trying to find my next job, and put it towards helping someone that is where I was 15 years ago and help them get their career started.

Maurice Cherry: Right.

Dwight Battle: And so when I spend all this energy trying to find a job, I can’t also do that. I get lots of emails through my website all the time, asking, “How do I do this? How do I get into this career?” And I try to respond to every one that I can. But that takes time, it takes energy, that takes your spirit. You’ve got to get into a mindset to do that.

Dwight Battle: I love that idea of collective. It’s something that I’ve been thinking about for a while. I think one of the things I’ve always done in my career, and this has probably been because I spent so much time contracting was, I’m always looking at what the next step is. I took Amazon for very specific reasons. So once my time in Amazon is done, what’s the next thing?

Maurice Cherry: Yeah.

Dwight Battle: And I’ve been thinking a lot about that idea of having some sort of collective where a bunch of designers can be in one space. It can be a very creative space, you can run your own thing, you can come together. But then also provide opportunities for young designers who don’t have those contacts and who don’t have blue check marks next to their names, and who don’t have this huge network of people that are willing to just throw opportunities out into the Aether. I feel that strongly. I want to do that. I want to be in a position where I can do that because I didn’t have those resources when I was starting my career.

Maurice Cherry: Yeah. So just to shift gears just a little bit here. We’re talking certainly about the energy that it takes to put all this together, and certainly what I’ve gained from listening to your story is that you’ve had to really, and I’ve said this on the show before, but you’ve had to make the road by walking. You had to forge your own path through all of this to get to where you are right now. What do you think helps fuel that ambition?

Dwight Battle: I’m always looking forward and it sounds kind of silly to say that I’m never happy, but I’m never happy. I have this vision in my head for myself and so I keep moving towards that thing. So I take steps that I think will help me get there. I just started doing some motion design work because it’s something that I’ve always found interesting, I thought it’s something that could help me and somewhere down the line in my career, so hey, let’s start doing some motion design work.

Dwight Battle: And I think that may have come from the fact that the way I started out my career, I didn’t have the tailwinds of coming out of school with a degree and an internship and all these different resources and references and things like that. I had to do that individually, step-by-step and trying to find help where I can. And to be clear, I did not do this by myself. I couldn’t have done any of this without lots of support from various different people.

Dwight Battle: But I think that drive, always thinking about what my next thing is and thinking about, okay, once my time here at Amazon is done, I’m going to be however old I am and starting to think about the next step in terms of retirement. So what is the next thing that going to get me to that point? And what do I want to do? Do I want to be driving through Seattle traffic to go into an office at 55 years old? So if I don’t want to do that, what do we need to be doing now to get to that point?

Maurice Cherry: Can you afford to take a break?

Dwight Battle: No.

Maurice Cherry: Yeah.

Dwight Battle: I couldn’t take an extended break. I took a month off between HBO and Amazon, and got a lot of things done and did a lot of different things. I don’t know that I’m built to take a super long sabbatical. I don’t know what I would do, I think I would go crazy. I know I drive my wife crazy.

Dwight Battle: I don’t think I could and I don’t know that I would want to, unless I was doing something very specific like traveling. I’ve never been overseas so that’s something I’ve always wanted to do. But, no.

Maurice Cherry: The reason I asked that, I wasn’t like trying to like poke a hole in what you were saying, but I do feel like, particularly for underrepresented designers, especially when you get to a certain age, like late thirties, early forties it’s like, what’s next? Do I still want to be doing this 10 or 15 years down the line? Because if the industry has changed … Well, the industry will change. That’s just inevitable. What is my place in it?

Maurice Cherry: Much like you, I was self taught. I was doing all this design stuff as a hobby and lucked into my first design job in ’05 and have managed to build on skills and opportunities to get where I am now. And that’s great, but I don’t have a formal education in design, I’ve got my experiences in my projects which have helped me out. And it’s interesting even to have that.

Maurice Cherry: If I try to look at what the next thing is, then it’s like, does this transfer? Can I use this? Do I have to go back to school? What is the next thing? And part of me is like, well maybe I should just like take a break. And it’s not something that I think underrepresented designers, when we get to this stage in our career, really even this age in life, is not something we can really afford to do. We have to keep going and it sucks.

Dwight Battle: Mm-hmm (affirmative).

Maurice Cherry: It sucks. I would love to have just three months. I would get so much stuff done. If I could have just three months to not have to worry about what the next thing is I have to do, what the next step is. Like what’s the next project? Oh, yeah.

Dwight Battle: If you said, “Dwight, you have to take three months off”, I would spend most of that three months figuring out what I was going to do on day 91. And maybe that’s coming back to design, maybe it’s not.

Dwight Battle: I’m big into these home improvement shows, and so I was watching this show last night and the designers said something that really resonated with me, and I’ve always tried to put it into words. She said, “Always say yes until you can afford to say no”.

Maurice Cherry: Mm-hmm (affirmative).

Dwight Battle: And I feel like I’m starting to get there. Over the course of trying to get to this job, I said no to other jobs. But when I think of that, holistically about my career, is there a point where I don’t want to be a designer anymore? She went from a fashion design career to being an interior designer.

Maurice Cherry: Yeah.

Dwight Battle: Is that a shift that I can make? And what does that shift look like? So I think if I took three months off, I would do basically that. Figuring out what that 91st day looks like.

Maurice Cherry: Always say yes until you can afford to say no. Wow.

Dwight Battle: I might get that tattooed on me.

Maurice Cherry: I feel like I’m starting to get to the know part, but even when I give the nos, it’s sort of like a, maybe. It’s a soft no. I haven’t gotten to that point yet.

Dwight Battle: I feel like it’s hard, especially for us. It’s hard to say no because you don’t know if you’re going to have an opportunity to say yes again.

Maurice Cherry: Exactly. Oh my God. Yeah.

Dwight Battle: So you feel like I have to take this thing, even though it might not be the best thing for me or for my career. I have to take this because I don’t know if there’s going to be another opportunity.

Maurice Cherry: Yeah. I’ll give you a prime example. So, two years ago I publicly was like, “I’m not speaking at conferences anymore”. The last one I think I spoke at was after How. I forget what it was. Whatever the conference was, but it was a pain in the ass to deal with the conference organizer, and travel, and accommodation.

Dwight Battle: I remember you telling me about this. Yeah.

Maurice Cherry: I was like, it’s not worth it to go through all of this to do 45 minutes on stage, for what? And at this point in time, I also was kind of thinking to myself, where’s my agent? Who’s advocating for me so I don’t have to put up with all this bullshit?

Dwight Battle: Mm-hmm (affirmative).

Maurice Cherry: And I was on a podcast called Working File with Andy Mangold and and Matt McInerney. It was the two of us. It was Cap Watkins who was VP of design of Buzzfeed at the time and myself, and I was like, “I’m done. I am capital D done with speaking at conferences”. Have yet to get a conference invite since then. But I don’t know if it’s because I said no or if they’ve just stopped coming.

Dwight Battle: Yeah.

Maurice Cherry: And recently, I spoke at Bowling Green State University and that was really my first time giving a fairly big talk, I’d say there was maybe about 150 people there. It was students. And I’ve done little things around town, here in Atlanta, but it’s like 50 people at a morning coffee thing or 75 people at a … Actually, I wasn’t even speaking about design, I was speaking about podcasting. I wasn’t even talking about my design work. This was the first time I really got back on a stage and talked about design stuff in like two years, and I was like, “This is good”.

Maurice Cherry: And I told myself then that I would like to speak at more colleges or universities because I just feel like I would rather impart this knowledge on students, so they can take it into the future, than on working jaded professionals right now, who are just here on a professional development budget.

Dwight Battle: Yeah.

Maurice Cherry: I’m thinking of like what’s the impact of what I’m putting out there? As opposed to just being on the stage, so I can add a credit to my CV or whatever. I don’t care about that. But yeah. Oh man, always say yes until you can afford to say no. That one hit me deep. Oh man.

Dwight Battle: Yeah. I had to pause it and had to think about that for a minute because it hit me the same way it hit you. Man, that puts it all into words.

Maurice Cherry: Yeah.

Dwight Battle: And the bulk of my journey this past year was that. Was okay, can I say no to this? Is it the right thing for me? And if I say no, is there going to be another thing? Because if I had just taken the next thing, I wouldn’t be sitting here, working at Amazon. I’d be doing something less interesting.

Maurice Cherry: Right. All the could have, would have, should haves.

Dwight Battle: Yeah.

Maurice Cherry: Take a look back at your career, if you could put up a billboard, or a manifesto, or something to say anything to anybody in your field, what would that say? What would you want to put out there that you want everyone to know?

Dwight Battle: That path isn’t a straight line. Or I would say, the path that people think that you need to be on isn’t always your path. And it’s okay to take a left turn, even though the GPS says to go straight, and see what happens when you do that. You may wind up where you were originally intending to go. You might wind up in a better place. So feel free to get lost, I guess.

Maurice Cherry: Yeah. Feel free to get lost. I like that. When you look at other work from your peers or anything like that, is there any projects that you’ve seen lately that have really inspired you? That made you wish that you had done that?

Dwight Battle: I don’t know if it’s lately, but a couple of years ago there was an ad campaign. I think it was the Old Spice guy. The guy with the towel around his waist and was riding a horse with the diamonds or whatever. And this was when I was super trying to get into advertising. They had just rolled out this character and I think the guy went on Twitter in character and just started answering questions in character, and making commercials and putting them on YouTube in real time in this character. And I just thought that was so brilliant and such a good use of all of those mediums, instead of going forth then and building up this big, expensive ad campaign, something that’s going to air a handful of times for three months. Reacting to people in real time.

Dwight Battle: And that has always stuck with me, and I try to think about what are the things that I can leverage that are happening right now? Whether that’s, Tik Tok would be the thing now, but it would have been Snapchat last year. But, can I be ready to jump on a thing that people aren’t even thinking about, to communicate things to people? If I were to take this to the extreme in my role at Kindle, how could I leverage Tik Tok to get people reading more books? That’s always stuck with me. And that campaign was a while ago, but that’s always stuck with me.

Maurice Cherry: So one thing that I really have been trying to focus on for 2020 is how can we use the talents that we have to really, I guess, build the future. There has been campaigns and art installations I’ve seen about, there are black people in the future. Have you seen these before?

Dwight Battle: Mm-mm (negative).

Maurice Cherry: It’s like a billboard. I think there’s one in Detroit, or maybe it originated in Detroit, where a woman has a billboard and it says, “There are black people in the future”. Because when you see science fiction, we’re normally not there. It’s like, Uhura and Worf and Geordi, and whatever to do was on Deep Space Nine, that was the Vulcan.

Dwight Battle: Mm-hmm (affirmative).

Maurice Cherry: Yeah. Deep space nine. I’m showing my Star Trek nerdery here. But, when you look at the future, the next five years or so, what kind of work do you want to be doing?

Dwight Battle: If I look five years into the future, I think I want to be helping the next generation of designers get work and get paid. Those are the two things that I see in the future for me, as my career gets to wherever it’s going to be. I feel like I almost have that responsibility to bring people along and again, because I didn’t have those resources of opportunities. I hope I’m in a space where, whether it’s at Amazon or elsewhere, that I can be in somewhat of a position of power to bring people into the room because I think that’s also important.

Maurice Cherry: So you’ll have the Battle agency? Is that what it’ll be? Something like that?

Dwight Battle: I have such a fortunate last name that I really should leverage it more than I do and in a more creative way that I do. But yes, something around the Battle agency.

Maurice Cherry: I need to see how much it is to trademark though, because I come up with all kinds of stuff from my last name all the time. Some of it I see makes it out into the world, some of it doesn’t. I need to get on that.

Dwight Battle: Yeah.

Maurice Cherry: Well just to kind of wrap things up here, Dwight, and this has been a great conversation by the way, where can our audience find out more about you and about your work online?

Dwight Battle: You can find my work at dwightbattle.com. You can find me all over various social medias at Dwight the mayor, and that’s Twitter, Instagram, Dribble, LinkedIn. All those links are on my website too.

Maurice Cherry: All right, sounds good. Well, Dwight Battle, I want to thank you just so much for coming on the show. Like I said, when we met back in 2016 and I heard about your story, and even hearing it again now, I think it’s really important for folks to know, as you said before, that any of the success and things that you see in the design field, in tech, none of it is unattainable. You don’t have to follow a specific path of this school to this company, to get what you have to go. I think you’ve been a prime example of someone that has really worked their way up through the ranks, paid your dues, learned as you went, made the road by walking to get to the success that you have today. And I hope that that becomes an inspiration for people that are listening.

Maurice Cherry: So thank you so much for coming on the show. I appreciate it.

Dwight Battle: Thank you for having me. I had a great time.

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Joe Blau and his dedication to learning and staying at the top of his game is both inspiring and infectious. His work ranges from mobile apps to front end development to backend systems and security work. Oh, and there’s more!

We talked about the hot topic issue of diversity in Silicon Valley, why Silicon Valley is such an interesting place right now, and he gave some really awesome advice for software developers. Grab a pen and pad, because you’ll definitely want to take notes for this episode! Enjoy!

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