Senior Product Designer

June 24, 2020

Website Recurly

Subscription billing and recurring billing platform

Delivering great user experiences is one of the core values upon which Recurly has been built. Whether it’s designing a marketing web page or crafting the very user interface our customers rely on to run their businesses, the Design Team is involved at every step. We’re responsible for creating the brand promise customers have in their first interaction with Recurly and ensuring that we deliver on that promise in the product itself.

Subscription businesses around the world rely on our product every day to secure critical billing information, invoice and communicate with their customers and evaluate their reporting data. It’s crucial that our brand and product experience communicate confidence and credibility at every step.

As a Product Designer at Recurly, you’ll be part of a small but impactful team as you help us evolve the next generation of the product. In your role, you’ll empathize with our customers’ needs, create scalable design systems, and deliver beautiful and intuitive interfaces. You’ll be called upon to work through design challenges large and small, from the micro interactions of customer onboarding to complex and thorny design problems (like making it easy for our customers in Chicago to apply the correct “amusement tax”).

But you won’t do it alone. You’ll work as a partner with product managers, engineers, and other designers putting Design Thinking to work to bring it all to life. And of course, you’ll have our lovely style guide as a foundation for all the great work you deliver.

You’ll Fit Right in if You…
Have a strong portfolio of product design with insight into your process
Embrace constructive criticism as part of the design process and can clearly articulate your design decisions
Have experience working with a product style guide
Have incredible visual and interaction design skills, but you’re also comfortable talking about systems and strategies
Aren’t afraid to fail and love to iterate quickly
Pride yourself on unparalleled collaboration skills and you look forward to partnering with PMs, engineers, and other designers to create beautiful products in an agile environment
Know empathy is the most important design skill you possess
Love getting input from users and dread making decisions without it

Requirements:
Confidence with visual design and prototyping applications. We like Sketch and Invision (they’re a VIP customer).
Familiarity with front-end programming. You should know which parts of your design require HTML, CSS, or JavaScript as well as how they impact or are affected by the back-end.
Thinking in scalable systems, not one-off solutions.
You’ve partnered with Product Managers or Researchers to create user testing plans to confirm hypotheses for new feature ideas, or current feature sets that need improvement.
You’ve participated in user experience research and usability studies.
Experience creating wireframes, site maps, personas, competitive audits, storyboarding and user journeys.
Positive attitude and the knowledge that any design problem is interesting if you make it one.
Excellent interpersonal, communication, and analytical skills.
10+ years designing for digital products.

Design at Recurly:
Recurly is committed to strong user experience from the CEO on down and sophisticated design is a top priority here. You’ll be part of a small but growing design team with the opportunity to tackle interesting challenges on a daily basis.

Our Recurly Team Dribbble Page will give you a sense of the overall aesthetic as well as our Company Website.
https://dribbble.com/recurly
https://recurly.com/

Product Screenshots:
Recurly App Screen Examples: https://projects.invisionapp.com/boards/Q83S64MGU65
Product UI Kit: https://projects.invisionapp.com/boards/MK3S64TUAX8/
Activities Design Workshop: https://projects.invisionapp.com/boards/FC3GBH5GVQEPZ/

Web Content Examples
Recurly Website: https://recurly.com/
Maximizing Revenue: https://recurly.com/subscription-platform-for-maximizing-revenue
Subscriber Retention Benchmarks: https://info.recurly.com/research/subscriber-retention-benchmarks
Recurly Blog: https://blog.recurly.com/

PDF Examples
Blueprint for Subscription Success: https://info.recurly.com/hubfs/Guides/Recurly-Blueprint-for-Subscription-Success-International-Expansion.pdf
Minimize Churn and Maximize Revenue: https://info.recurly.com/hubfs/Guides/Recurly-Minimize-Churn-Maximize-Revenue-Ebook.pdf
Revenue Optimization Engine: https://info.recurly.com/hubfs/data-sheets/Recurly-Revenue-Optimization-Engine-Data-Sheet.pdf
Holiday Infographic: https://info.recurly.com/hubfs/infographics/Recurly-Holiday-Infographic.pdf

To apply for this job please visit jobs.lever.co.